1 2 3 Previous Next 37 Replies Latest reply: Sep 3, 2013 2:48 PM by Pondini
Pete1249 Level 1 Level 1 (0 points)

I have just noticed that TIme machine has not backed up to my external hard drive for nearly a year.  I have checked and time machine is on, when I ask it to back up it gives a message to say it is preparing for a few seconds and then nothing! Please help


iMac (20-inch Mid 2007), Mac OS X (10.5.8)
  • 1. Re: Time machine not backing up
    LexSchellings Level 5 Level 5 (5,690 points)

    TM as a lot do after a year...

    Open TM preferences and re-associate the TM-disk.

    http://www.apple.com/support/timemachine/

  • 2. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    As Lex says, re-select the drive via TM Preferences and try again.

     

    If you're not getting some sort of failure message, a clue may be lurking in your logs.  Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs.  Locate the backup in question, then copy and post all the messages here.

  • 3. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    I thought this had solved the problem as it started backing up to a newly formatted drive.  However it has stopped after 15 min and no back up seems to have been made.  Looking in the widget the last two messages are

    Waiting for index to be ready (910>0)

    Formulating crash report for process backupd[1868]

     

    I couldn't work out how to cut and paste the whole message!

     

    So the problem persists

  • 4. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    Pete1249 wrote:

    . . .

    Waiting for index to be ready (910>0)

    Formulating crash report for process backupd[1868]

    So it did crash.  That's likely a problem on your Mac, not the external HD.

     

    Start by Verifying your internal HD, per #6 in Using Disk Utility. Report what it says.

     

     

    But it's probably deeper.    Do you have your Leopard Install disc?  Either the one that came with your Mac, or the one you used to upgrade from Tiger or earlier?  You may need it.

     

    I couldn't work out how to cut and paste the whole message!

    For future reference, click in the mesage area of the widget, then press Cmd+A to select All, then Cmd+C to copy to your clipboard. Then you can paste here normally. 

  • 5. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    I've tried to verify the disk and I just get the spinning beach ball. The machine just hangs. I've had to use my phone to send this message.

  • 6. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    Yup, it does sound like directory damage. 

     

    Try starting in Safe Mode, then Restart normally.  That may fix it.

     

    If it doesn't, are you still running Leopard, or have you upgraded?  If so, to what? 

  • 7. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    I'm running Leopard from an upgrade DVD that came with my mac when I bought it, trying safe mode.....

  • 8. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    Tried safe mode. It took quite a while to boot up. I tried disk verify again and got spinning ball

  • 9. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    Pete1249 wrote:

     

    Tried safe mode. It took quite a while to boot up. I tried disk verify again and got spinning ball

    Most likely, you've either got a badly-corrupted or physically-failing drive, although something else may be wrong with the hardware. 

     

    If you can find the Install disc, see if it will start your Mac (insert it and start up while holding the "C" key).  If it does, use the copy of DIsk Utility there to run Repair Disk on it.

     

    If it won't start, or Repair Disk fails, you need service:  Apple - Support and Service Options

  • 10. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    The spinning ball has stopped and the messages I am getting are....

     

    Verifying volume “Macintosh HD”

     

    Performing live verification.

    Checking Journaled HFS Plus volume.

    Checking Extents Overflow file.

    Checking Catalog file.

    Checking multi-linked files.

    Checking Catalog hierarchy.

    Checking Extended Attributes file.

    Checking volume bitmap.

    Checking volume information.

    The volume Macintosh HD appears to be OK.

     

    At least I know know how to copy and paste from these message boxes!

  • 11. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    Ah, that's good (and surprising).

     

    Try the backup again. 

     

    It will probably fail.  If so, try another port, cable, and combination of the two.  A frayed cable (you can't always see that) or slightly-bent pin in a port can cause all sorts of weird behavior.

  • 12. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    So here we go...

    Changed ports and started backup.  All was going well, noticed it got as far as indexing 42% before failing, It also said backing up O of 76GB before stopping. I could not get a message report from the widget?  THe previous report was

     

    Starting standard backup

    Backing up to: /Volumes/Time machine backups/Backups.backupdb

    Event store UUIDs don't match for volume: Macintosh HD

    Backup content size: 76.6 GB excluded items size: 9.0 MB for volume Macintosh HD

    No pre-backup thinning needed: 91.86 GB requested (including padding), 334.88 GB available

    Waiting for index to be ready (906 > 0)

    Waiting for index to be ready (910 > 0)

    Formulating crash report for process backupd[605]

     

    The problems continue, I have put in the DVD and get the message

     

    "Mac OS X Upgrade DVD" could not be used as a startup volume.

     

    Should I try the DVD of the original operating system installed when I purchased?

  • 13. Re: Time machine not backing up
    Pondini Level 8 Level 8 (38,720 points)

    Pete1249 wrote:

     

    . . .

    Formulating crash report for process backupd[605]

    Ok, there might be a clue there.  You need to find the crash report.  See the tan box in OSX Log Files.  It shows how to find your system.log -- instead look for the crash reports (in the red boxes) in the sidebar.  There should be several with backupd in their names.   Expand the sidebar to see the full name.  Select one, preferably the most recent, but they're probably all pretty much the same.

     

    Then see the pink box in the link, showing what sections to copy and post here.

     

    Some aren't as long as the one in the sample;  if it's not several pages, copy it all, but not a "binary Images" section.

     

    The problems continue, I have put in the DVD and get the message

     

    "Mac OS X Upgrade DVD" could not be used as a startup volume.

     

    Should I try the DVD of the original operating system installed when I purchased?

    No.  That's a Tiger disc, and may not be compatible with the Leopard setup.

  • 14. Re: Time machine not backing up
    Pete1249 Level 1 Level 1 (0 points)

    HI

    Well I am learning a lot while doing this, so a big thanks for that.

     

    Copied crash report below.... I've tried backing up again and it gets to 1.2MB and stops each time, quite a way short!!

     

    Process:         backupd [1801]

    Path:            /System/Library/CoreServices/backupd

    Identifier:      backupd

    Version:         ??? (???)

    Code Type:       X86 (Native)

    Parent Process:  launchd [1]

     

     

    Date/Time:       2013-08-28 23:04:44.659 +0100

    OS Version:      Mac OS X 10.5.8 (9L31a)

    Report Version:  6

    Anonymous UUID:  15128AB5-DFA5-4C63-9635-4220B813411D

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    Crashed Thread:  2

     

     

    Thread 0:

    0   libSystem.B.dylib                       0x904bb166 mach_msg_trap + 10

    1   libSystem.B.dylib                       0x904c295c mach_msg + 72

    2   com.apple.CoreFoundation                0x94589e7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation                0x9458ab04 CFRunLoopRun + 84

    4   backupd                                 0x00008651 0x1000 + 30289

    5   backupd                                 0x0000257a 0x1000 + 5498

     

     

    Thread 1:

    0   libSystem.B.dylib                       0x904bb166 mach_msg_trap + 10

    1   libSystem.B.dylib                       0x904c295c mach_msg + 72

    2   com.apple.CoreFoundation                0x94589e7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation                0x9458aaa8 CFRunLoopRunInMode + 88

    4   backupd                                 0x00012400 0x1000 + 70656

    5   backupd                                 0x0001077b 0x1000 + 63355

    6   backupd                                 0x0000a4ea 0x1000 + 38122

    7   backupd                                 0x00005924 0x1000 + 18724

    8   backupd                                 0x00006835 0x1000 + 22581

    9   com.apple.Foundation                    0x93fa6dfd -[NSThread main] + 45

    10  com.apple.Foundation                    0x93fa69a4 __NSThread__main__ + 308

    11  libSystem.B.dylib                       0x904ec055 _pthread_start + 321

    12  libSystem.B.dylib                       0x904ebf12 thread_start + 34

     

     

    Thread 2 Crashed:

    0   com.apple.LaunchServices                0x96b736a9 LSBindingState::LSBindingState(LSContext*, unsigned long, unsigned long, unsigned long, unsigned long) + 13

    1   com.apple.LaunchServices                0x96b2c7fd _LSIsClaimedPackageExtension(LSContext*, XCFChars const*) + 71

    2   com.apple.LaunchServices                0x96b1066c _LSIsPackageExtension(LSContext*, XCFChars const*) + 52

    3   com.apple.LaunchServices                0x96b10602 _LSNodeIsPackage + 94

    4   com.apple.LaunchServices                0x96b0fc29 _LSCopyInfoForNode + 645

    5   com.apple.LaunchServices                0x96b2c60c _LSCopyItemInfoForRefInfo + 124

    6   com.apple.DesktopServices               0x980c8ef6 TFSInfo::FetchData() + 82

    7   com.apple.DesktopServices               0x980c8e95 TFSInfo::IsPackage() const + 29

    8   com.apple.DesktopServices               0x98109d96 TCopyItem::SetSourceIsPackage(FSRef*) + 26

    9   com.apple.DesktopServices               0x980c83f7 TCopyReader::GetNextItem() + 1583

    10  com.apple.DesktopServices               0x980c744f TCopyReader::Read(void*, TFSInfo, TFSInfo) + 249

    11  com.apple.DesktopServices               0x981024b0 TFSCopyOperation::CopyToTarget() + 740

    12  com.apple.DesktopServices               0x9810329f TFSCopyOperation::DoCopy(THFSPlusRef const&) + 553

    13  com.apple.DesktopServices               0x98103c7a TFSCopyOperation::Run() + 202

    14  com.apple.DesktopServices               0x980f152f _FSOperation + 285

    15  ...ple.CoreServices.CarbonCore          0x906bba7d _FSFileOperationOperate + 473

    16  libSystem.B.dylib                       0x904ec055 _pthread_start + 321

    17  libSystem.B.dylib                       0x904ebf12 thread_start + 34

     

     

    Thread 3:

    0   libSystem.B.dylib                       0x904c234e __semwait_signal + 10

    1   libSystem.B.dylib                       0x904ecccd pthread_cond_wait$UNIX2003 + 73

    2   ...ple.CoreServices.CarbonCore          0x9066cde3 TSWaitOnCondition + 126

    3   ...ple.CoreServices.CarbonCore          0x9064ba21 TSWaitOnSemaphoreCommon + 389

    4   com.apple.DesktopServices               0x980cb785 TCopyWriter::SetCatalogInfo() + 1147

    5   com.apple.DesktopServices               0x980c6d97 TCopyWriter::Write() + 209

    6   com.apple.DesktopServices               0x980c68dc TCopyWriter::WriteTaskProc(void*) + 70

    7   ...ple.CoreServices.CarbonCore          0x9066afbb PrivateMPEntryPoint + 56

    8   libSystem.B.dylib                       0x904ec055 _pthread_start + 321

    9   libSystem.B.dylib                       0x904ebf12 thread_start + 34

     

     

    Thread 2 crashed with X86 Thread State (32-bit):

      eax: 0x00000000  ebx: 0x96b10649  ecx: 0x00000061  edx: 0xb00fe970

      edi: 0xb00fe970  esi: 0xb00fe530  ebp: 0xb00fe4f8  esp: 0xb00fe4e0

       ss: 0x0000001f  efl: 0x00010282  eip: 0x96b736a9   cs: 0x00000017

       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037

      cr2: 0x00000000

     

    Tahnks for all your brilliant support so far.

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