chriseskandar

Level 1 (0 points)

Q: iPhone 5 Call Ended

Sometimes when I dial a number from my iPhone 5 the call immediately ends and I have to reboot the devise. What's the reason and how can I fix this?

iPhone 5, iOS 6.1.4

Posted on Aug 27, 2013 1:46 AM

I have this question too

Q: iPhone 5 Call Ended

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by griff w,

griff w Aug 29, 2013 7:05 AM in response to chriseskandar
Level 4 (3,496 points)

Aug 29, 2013 7:05 AM in response to chriseskandar

Hi there,

I would recommend taking a look at the troubleshooting steps found at the website below.

Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/

-Griff W.
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by lezama16,

lezama16 May 19, 2014 2:29 PM in response to chriseskandar
Level 1 (5 points)

May 19, 2014 2:29 PM in response to chriseskandar

I found that the problem is with the SIM. When I bought my iPhone 5s it was delivered with a "hand cropped SIM" to make it "nano-SIM" and that's what makes the "call ended" problem occurs.

I asked to my carrier changing the cropped SIM by a real (original) nano-SIM and the problem is over.
If you don't know wich SIM card your iPhones uses then review this link: http://support.apple.com/kb/HT5554

I hope the information is useful.
Regards
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