Currently Being ModeratedAug 28, 2013 7:15 AM (in response to flipping)
Currently Being ModeratedAug 29, 2013 1:46 AM (in response to K T)
Hi K T,
thanks, but I've read this before. In my opinion the cube should work. It has definitely less than 20,000 polygons.
I have some lighting in my scene. The cube doesn't have any texture. There is a camera in my scene. And I exported it as a COLLADA-file.
So everything should be well. But why isn't it working?
Currently Being ModeratedAug 29, 2013 7:33 AM (in response to flipping)
With which product (version) on which OS (version)?
If you believe that file is compatible, you may need to contact Apple/iBA Support to see if they can help you.
Currently Being ModeratedAug 29, 2013 8:09 AM (in response to K T)
Mac OS X 10.8.4
iBook Author 2.0 (327)
Maybe I missunderstood your question about the version plug-in. I meant the version of iBooks Author.
Where can I contact the Apple iBooks Author Support? Didn't find any other possibility than this community.
Currently Being ModeratedAug 29, 2013 8:53 AM (in response to flipping)
How did you generate that 3d file? What application and which version Collada plug-in does it use?www.apple.com/support/ibooksauthor/Tips, tutorials, troubleshooting, and more to help you iBooks Author to create, edit , save, and publish electronic books (ebooks).
iBooks Author: Publishing and distribution FAQ. Find the ...Tips, tutorials, troubleshooting, and more to help you iBooks Author ...Before you can make your book available to the public through ...Contact Support. Need help? Save time by starting your support ...Learn about what's new in iBooks Author 2.0. Create new ...
- http://webcache.googleusercontent.com/search?q=cache:hrj8rYwmGAcJ:www.apple.com/ support/ibooksauthor/+&cd=1&hl=en&ct=clnk&gl=us&client=safari
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country Phone Number Australia 1300 307 504
Note that this is a low tariff number.
France 0805 540 117 Germany 0800 664 5307 Italy 800 915 902 Netherlands 0800 0201 578 Spain 900 812 687 U.K. 0800 975 0615 U.S. +1 (877) 206-2092
Toll-free from U.S. and Canada.
Currently Being ModeratedAug 30, 2013 1:17 AM (in response to K T)
I'm using Blender (http://www.blender.org) to export my 3D scenes to collada files. So I can't tell you which version colldada-plugin I'm using. I'm sorry ...