3 Replies Latest reply: Aug 29, 2013 9:45 AM by lllaass
jake6515 Level 1 Level 1 (0 points)

I've connected my i touch to charge but the battery status icon says its charged but the big battery screen says its below 20%. What is the issue?


iPod touch, iOS 6.1.3
  • 1. Re: Charging Battery
    lllaass Level 10 Level 10 (142,090 points)

    - See:      

    iPod touch: Hardware troubleshooting

    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

    - Try another charging source

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar                          

  • 2. Re: Charging Battery
    jake6515 Level 1 Level 1 (0 points)

    I tried connecting to computer then I tried connecting to an outlet.  It still says it's charged (icon with plug in v. icon with lightning bolt)  I used the cable to charge another i touch and it worked fine.  Does the battery need replaced?

  • 3. Re: Charging Battery
    lllaass Level 10 Level 10 (142,090 points)

    Maybe. Did you try another cable?