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HT5490: Apple TV: Arranging and hiding icons on the main menu

Learn about Apple TV: Arranging and hiding icons on the main menu

HT5490 "TV Shows" icon missing from Apple TV Main Menu

438 Views 1 Reply Latest reply: Aug 29, 2013 12:59 PM by Winston Churchill RSS
RichMW Calculating status...
Currently Being Moderated
Aug 29, 2013 12:45 PM

It appears that the Apple TV software update 5.3 has removed the "TV Shows" icon from the main menu.  Now, I no longer have AppleTV access to the TV shows I have purchased and I am unable to search/purchase other TV shows.  Has anyone similar findings?

 

Note:  Parental Controls are confirmed to have not hidden the "TV Shows" icon; in fact, the "TV Shows" icon does not appear in my Apple TV's Parental Controls settings.

Apple TV
  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Aug 29, 2013 12:59 PM (in response to RichMW)

    Welcome to the Apple Community.

     

    There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.

     

    There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.

     

    This isn't affecting me here in the UK, where exactly are you.

     

    So far I have noted users in the following locations having similar problems:

     

    • USA

     

    If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.

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