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Time machine not backing up

4425 Views 37 Replies Latest reply: Sep 3, 2013 2:48 PM by Pondini RSS
  • Pondini Level 8 Level 8 (38,710 points)
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    Aug 28, 2013 4:02 PM (in response to Pete1249)

    Pete1249 wrote:

    . . .

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    That means the backup process (backupd) tried to access memory it isn't allowed to. 

     

    Thread 2 Crashed:

    0   com.apple.LaunchServices                0x96b736a9 LSBindingState::LSBindingState(LSContext*, unsigned long, unsigned long, unsigned long, unsigned long) + 13

    Something in OSX is broken, missing, or corrupted. 

     

    You need to reinstall Leopard, but I'm not sure how to do that with the upgrade disc.

     

    Let me see if I can lasso an expert before I make things worse . . . stay tuned.

     

    Are you anywhere near an AppleStore?  If so, make an appointment at the Genius Bar: http://www.apple.com/retail/geniusbar/

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 28, 2013 4:17 PM (in response to Pete1249)

    Pete1249 wrote:

     

    Great... I think, at least teh solution is coming.  COuld it be anything to do with the new memory installed last November?

    About the time the problem started?  Yes, that may not be a coincidence.

     

     

    I'll wait to hear from you, my closest Apple Store is not too far away in Bath so could get there no problem.

    Make an appointment.  The visit and diagnosis is free while you're there (but they'll charge if they have to keep it), and you can cancel if not needed.

     

    Funny all this OS problem, I was just thinking I needed to upgrade to Sonow Leopard.

    Usually we advise against upgrading a malfunctioning system, but this might be an exception, even if it's a problem with the memory, since it may be difficult to reinstall Leopard.  Snow Leopard is only $20, and can boot and repair your Mac. Let's see what advice we get.

     

    EDIT:  You may want to go ahead and order it:  http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

     

    Message was edited by: Pondini

  • Pondini Level 8 Level 8 (38,710 points)
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    Aug 28, 2013 9:36 PM (in response to Pete1249)

    Haven't heard anything much elsewhere yet.  

     

    I'm wondering about the RAM.  Have you had any other problems?  Seems unlikely to affect TM only.

     

    Still, you might want to remove it temporarily.  Your Mac may run slower, but see if a backup will complete. 

     

    And/or, just re-seat it to be sure all those pins are making good contact.

     

     

    You might want to try the free rember app via http://www.kelleycomputing.net:16080/rember/   (can't post as a link now??).  It will test your RAM.

     

    Hang in there . . .

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 29, 2013 3:44 AM (in response to Pete1249)

    Pete1249 wrote:

     

    Sorry not to get back to you sooner as I had gone to bed! About 12:30PM in the UK.

    Not a problem to me -- I'm here most of the time, and my iMac is always on, so I can respond to e-mails when convenient. 

     

    First thing I have tried the memory test, results below, the headline is all is OK!

    Good!  One thing mostly ruled out. 

     

     

    I tried a backup after this and... for some strange reason it worked!  I have not touched the memory modules and have a full back up, any idea why it has worked?

    None.     Phase of the moon?

     

    I didn't really think it was memory anyhow, by the nature of the crash reason, but anything's possible, and since this seems to have started about the time you installed it, certainly worth a look.

     

     

    What should I do next do you think?

    Keep an eye on your backups, of course.  And anything else that seems odd.

     

    Repeated crashes like that indicate some sort of problem, somewhere.  I can't imagine a port or cable problem causing a crash with that sort of message, but you might want to have another cable handy, just in case. 

     

     

    I guess I will order and install Snow Leopard.

    If you were thinking about it anyway, that's probably a good idea. At the very least, you'll have a disc that will boot your Mac, that you can use to repair your internal if you have to, reinstall OSX if necessary, not to mention do a full system restore from your backups.

     

    There aren't a lot of major differences, but most of us like them, and it's smaller and usually a bit faster (no longer supports PPC processors) and generally less buggy.

     

    And, you can get to the App Store, if that's of any interest. 

     

    Keep us posted!

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 29, 2013 4:10 AM (in response to Pete1249)

    Pete1249 wrote:

     

    That's brilliant, I can't thank you enough for your brilliant support. 

    Thanks, but not really.  We still don't know what was going on, much less whether it will return.

     

    Other problems I have been having with downloading music, iphoto, printing and scanning have all seemed to have cured themselves too.

    Speculation, but the Safe Boot might have helped invisbly. 

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 29, 2013 3:56 PM (in response to Pete1249)

    I'm shocked! 

     

    Same as before. 

     

    Have you ordered Snow Leopard?  All things considered, I think that's your best bet.

     

    It may not cure the problem, but you'll at least have some tools to try to fix it.

     

    Message was edited by: Pondini

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 29, 2013 4:33 PM (in response to Pete1249)

    Great! 

     

    Fingers crossed here . . . again. 

  • Pondini Level 8 Level 8 (38,710 points)
    Currently Being Moderated
    Aug 30, 2013 1:48 AM (in response to Pete1249)

    Try Relaunching the Finder. 

     

    Press Option-Cmd-Escape and choose Finder > Relaunch.

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