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iPhone 5 wifi drops out

7018 Views 19 Replies Latest reply: Apr 18, 2014 12:56 AM by Rafael_Paschoal RSS Branched to a new discussion.
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Gilbo105 Calculating status...
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Apr 5, 2013 3:45 AM

Wifi drops out

iPhone 5, iOS 6.1.3
  • RajaRani Level 4 Level 4 (1,395 points)
    Currently Being Moderated
    Apr 5, 2013 7:27 AM (in response to Gilbo105)

    If you update the wifi router's firmware, it solves many similar problems.

  • haroonansari72 Level 1 Level 1 (0 points)
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    May 9, 2013 2:52 PM (in response to Gilbo105)

    I have also bought Samsung phone withoumy will as apple didnt accept the problem boldly and found out excuses all the times. you also buy new or replace apple store as apple might have rectified this hardware problem. wifi ic needs to be changed

  • DaBrute Level 1 Level 1 (0 points)
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    May 12, 2013 4:03 PM (in response to Gilbo105)

    Whenever my iPhone 5 goes to sleep my Wifi shuts off. Apple please fix this annoying problem!!!  Your customers have been waiting too long for you to fix this predominant issue!

  • AkemiKat Calculating status...
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    May 30, 2013 10:28 AM (in response to Gilbo105)

    Got an iPhone 5 running iOS 6.1.4 but still no solution to my wifi signal constantly dropping. It's so ANNOYING! I have to monitor my signal connection like I'm paranoid! What's the point of having an expensive 'smartphone' when it can't even do basic (important) functions?

  • DaBrute Level 1 Level 1 (0 points)
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    May 30, 2013 10:43 AM (in response to AkemiKat)

    Same issues here STILL!  When I unlock my phone from the lock screen it takes a minimum of 8 seconds before my wifi comes on. Fooking anoying!!! It drops now and again as we'll. never had this issue with my 3GS , my wife is using my 3GS now and when I swipe to unlock it the wifi is up and running instantly!

    My iPhone 5 is ******* me off! When it does connect to wifi after the 8 second lag, I have a huge amount of alerts showing up on my screen (I have no cell service at my rural residence) so I receive everything via wifi.

    PLEASE Apple fix this!!!!

  • alexgrillot Level 1 Level 1 (5 points)
  • NoahBlack Calculating status...
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    Jul 11, 2013 6:59 AM (in response to Gilbo105)

    Ok - Same here. I'm really really sad and disappointed. The iPhone5 is so great but NOT the wi fi. Used to be ok on my old iPhone 4s. What happened Apple? They act like there is no problem. All my friends here have the same issue. Sad.. sooo sad.

  • rphunte42 Level 1 Level 1 (5 points)
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    Jul 11, 2013 5:34 PM (in response to DaBrute)

    DaBrute wrote:

     

    Whenever my iPhone 5 goes to sleep my Wifi shuts off. Apple please fix this annoying problem!!!  Your customers have been waiting too long for you to fix this predominant issue!

    This is normal.  If you want it to remain on, plug it into the supplied power adapter.  Some computer USB ports don't provide enough output, so they may not work for this.

  • DaBrute Level 1 Level 1 (0 points)
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    Jul 11, 2013 10:16 PM (in response to rphunte42)

    rphunte42:

     

    You obviously did not read all the posts in this thread. When plugged in or not my wifi shuts off. Apple says (after many checks of my phone settings & resetting) that this is NOT normal. They have told me that it is a hardware issue and my phone is now with them. All my other iPhones do NOT do this. I have had them all except the first model. And currently have 2 3gs's & a 4th gen iPod and they ALWAYS receive iMessages at my residence when in lock / sleep mode.

    Some have made the statement that "iPhones are never plugged in when at home". What the **** does that mean? Of course they are plugged in at home! (Wow!

    The people at Apple HAVE confirmed they are seeing lots of this issue with the iPhone 5's.

    so people PLEASE stop saying that this is normal!

  • rphunte42 Level 1 Level 1 (5 points)
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    Aug 3, 2013 3:25 AM (in response to NoahBlack)

    I have never had a problem with iPhone 5 wi-fi.  I did read something about not setting your wi-fi router to use a certain setting as it made some phones not stay connected.  You might search Google for this.

  • AkemiKat Level 1 Level 1 (0 points)
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    Aug 3, 2013 7:18 AM (in response to rphunte42)

    What setting would that be?

  • harry4066 Calculating status...
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    Aug 30, 2013 6:05 PM (in response to AkemiKat)

    My Wi-Fi drops out. Did any one found the solution?

  • Shepherdess Level 1 Level 1 (0 points)
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    Sep 3, 2013 7:37 PM (in response to Gilbo105)

    I am also having problems with my Wi-Fi dropping and sometimes for a minute at a time.  I had to replace my iPhone4 in June b/c the speakers quit working.  Apple replaced my iPhone 5 last week b/c I complained bitterly about the Wi-Fi drops.  I have no problems with my iPhone4 but the 5 constantly drops the Wi-fi including the replacement.  I finally came to this Forum to find out if this was a common issue with the 5.  The Apple reps don't seem to be aware that this is a common issue with the 5.   When my contract is up in two years, I will not be buying another iPhone.

  • Shepherdess Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 3, 2013 7:39 PM (in response to harry4066)

    Harry, The solution is to buy something other than an iPhone5.

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