4 Replies Latest reply: Sep 1, 2013 4:36 AM by jakecook
jakecook Level 1 Level 1 (0 points)

When I go onto my network settings, it keeps asking for the password for an apple ID which no longer exists.. Any ideas how I can change this?

  • 1. Re: Wifi settings prompting wrong apple ID
    Lawrence Finch Level 7 Level 7 (25,935 points)

    WiFi settings have nothing to do with your Apple ID, so I don't understand your question.

  • 2. Re: Wifi settings prompting wrong apple ID
    jakecook Level 1 Level 1 (0 points)

    It's strange. Like it has the correct apple ID for purchasing and updating apps and everthing. But whenever I "reset network settings" it prompts me for a password for an email that I no longer use.

     

    I also thought that the ID had nothing to do with WiFi, however since this has been happening no WiFi spots have been showing up at all.

  • 3. Re: Wifi settings prompting wrong apple ID
    Lawrence Finch Level 7 Level 7 (25,935 points)

    I assure you it has nothing to do with WiFi. You may have a separate WiFi problem, however.

     

    Did you delete the email account that you no longer use from the phone's Settings? If you did not, then Reset Network Settings erases passwords, so you would be prompted to the password for the account.

  • 4. Re: Wifi settings prompting wrong apple ID
    jakecook Level 1 Level 1 (0 points)

    Yes, I'm pretty certain I deleted it and then created a new one. I have also noticed that if I enter the password wrong a few times it will ask me to use the 'iForgot' tool - so I tried to send a recovery email to that email address (which I still use, I just don't use it as an apple ID anymore) and no emails have been recieved.. Making me think that again, it isn't a registered email anymore.