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My iPod won't sync with iTunes, shows in the source pane but can't highlight it

515 Views 1 Reply Latest reply: Sep 1, 2013 8:04 AM by judysings RSS
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Aug 29, 2013 10:04 PM

Given an older iPod and downloaded songs last year, now iTunes won't recognize it. It shows in the source pane giving me the option to transfer purchased songs but won't allow me to pick sync. iTunes is version 11.0 while iPod is version 1.3 but I don't know how to update the iPod if iTunes won't recognize it.

Dell Studio XPS 435T, Windows 7

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