HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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Helpful answers
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Sep 1, 2013 2:56 PM in response to EtolaCharlotte12by gdgmacguy,If you can't get your touchscreen to work there's nothing you can do but to bring your phone to Apple for replacement. Depending on your model of phone, this will cost $149 - $229 if the phone isn't under warranty.
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Sep 1, 2013 3:09 PM in response to EtolaCharlotte12by TJBUSMC1973,I'd try to put the device in recovery mode.