Currently Being ModeratedAug 31, 2013 8:10 PM (in response to TimmyIsNotHappy)
Reset the ATV.
Power cycle the Wi-Fi router.
There are no network issues with the current version of iOS on the ATV and no supported way to downgrade the version of iOS.
Currently Being ModeratedSep 1, 2013 6:13 AM (in response to TimmyIsNotHappy)
Welcome to the Apple Community.
I've checked with the different communities and found that there was an update that has caused all kinds of issues.
I'm not aware of any issues with the last update. You may have network problems, networks that have inherent issues can be seen to work differently with different versions of the same software.
Could you provide more details about your problem.
Currently Being ModeratedSep 1, 2013 5:34 PM (in response to Winston Churchill)
I'm not sure what else I can tell you Winston. I'm using a Verizon FIOS wireless router. The location of the family room Apple TV has 85% signal strength. As I mentioned, the Apple TV located in my bedroom is using a 10/100 wired connection to my network.
Nothing has changed with my network settings since I first installed the devices at Christmas 2012. I've reset the Incoming settings for my firewall and iTunes. I've removed the IPv6 capabilities on the PC containing iTunes.
When the Apple TV does recognize my PC, I find that 20% of the time I can watch one home video, but when I attempt to watch a second, it simply displays the working animation and the video never starts.
Just for the record, I'm an accomplished programmer and I know how to set up a wireless and wired network.
Currently Being ModeratedSep 1, 2013 7:52 PM (in response to TimmyIsNotHappy)
Is the issue specific to one of the ATV's or is it with both?
Is the wireless and wired network the same IP scheme? Some routers actually create a seperate wired and wireless network which could be causing the issue?
Does the issue persist if one of the ATV's is taken off the network?
Currently Being ModeratedSep 7, 2013 10:46 AM (in response to diesel vdub)
I've tried disconnecting each of the ATV's. I've updated my firewall settings. I've turned off my firewall. I've completely reset both of them multiple times. I've updated my network configuration.
...and then I stopped. I took a deep breath and realized that THIS exact thing is what Apple keeps telling us we don't have to do with their hardware/software.
They tell us, don't be a PC, because they are clunky and you have to jump through multiple hoops just to get something to work. Yet, here I am with two Apple products that refuse to work because some firmware update has caused them to be $99 paperweights.
This is absolutely rediculous. I shouldn't have to rebuild my PC/Network/Firewall just because Apple is too lazy to fix something and admit that there is a problem. The sheer number of posts on this discussion board shows that I'm not alone.
Every test I've done points to a problem with the ATV. Plain and simple. My only hope is that the next update will fix it. If not, I'm going to unplug them and find some hardware that will allow me to watch my home videos AND the movies I've purchased on iTunes.
Life is too short to try to hammer a square peg into a round hole.