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no export/share options on motion 5.0.4

582 Views 6 Replies Latest reply: Sep 2, 2013 8:25 AM by andygfx RSS
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Nov 13, 2012 12:16 PM

i have the same problem as GFXZen but am using motion 5.0.4 would it have the same answer???

Mac OS X (10.7.5)
  • BenB Level 5 Level 5 (7,535 points)
    Currently Being Moderated
    Nov 14, 2012 8:29 AM (in response to Click 007)

    What are your hardware specs?

    Be sure your Mac is "authorized" for your Mac App Store/iTunes account.

    Have you tried updating to 5.0.5?

  • BenB Level 5 Level 5 (7,535 points)
    Currently Being Moderated
    Nov 15, 2012 9:13 AM (in response to Click 007)

    Launch the "App Store" application itself.  Go to the Store menu, towards the bottom is an option that should read eitehr "Log In" or "Log Out".  It should read "Log Out".


    What Mac model, what grahpics card, how much RAM, hard drive configuration?


    If you want to try this, you can move Motion from the Applications folder to the Trash.  Then launch the App Store application, go to the Purchased tab, and click the "Install" button for Motion for a fresh installation.

  • andygfx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2013 8:25 AM (in response to Click 007)

    Re-install fixed Motion 5 greyed out buttons for me - my issue seemed to be with MacKeeper (can't believe I fell for the need for avirus scan/system cleaner. This programme has caused me no end of grief - FCP 6.6 no longer runs and neither does iWeb) - I'll have to uninstall if these issues continue... quick trash & re-install of Motion 5 from the App store & I'm up and running again.


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