1 Reply Latest reply: Sep 2, 2013 10:20 PM by Kenichi Watanabe
uporondrocks Level 1 Level 1 (0 points)

where do i get the software so itunes recognizes it I want to erase and start over


iPod shuffle, Windows XP
  • 1. Re: software ipod shuffle
    Kenichi Watanabe Level 7 Level 7 (30,030 points)

    The software is already part of iTunes, assuming you have a version that is recent enough to support your shuffle model.  Are you using the latest version of iTunes?  Which shuffle model do you have?  This documment shows the four types

     

    http://support.apple.com/kb/HT1719

     

    If you want to erase the shuffle, that is done using the Restore button in iTunes on the shuffle's Summary (or Settings) screen.