Q: Unable to restore ipod

Hi, I have a 5th Gen iPod Classic 160GB.. I'm unable to restore it. It goes to restore then it just hangs there... Then it says it is unable to restore.

Anyone know how I can get this fixed?

Thanks!

Gerald

Mac OS X (10.7)

Posted on Sep 1, 2013 6:41 AM

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Q: Unable to restore ipod

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by judysings,

judysings Sep 3, 2013 12:13 PM in response to acespacely
Community Specialists

Sep 3, 2013 12:13 PM in response to acespacely

Hi acespacely,

Welcome to the Support Communities!

The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.

iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372

Cheers,

- Judy
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Q: Unable to restore ipod

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by judysings,

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