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Sep 4, 2013 12:45 PM in response to Sneaks0106by jeremy_v,Hi Sneaks0106,
Thanks for visiting Apple Support Communities.
See this article for some troubleshooting steps and information on having an iPod serviced, if necessary:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Regards,
Jeremy
