1 Reply Latest reply: Sep 7, 2013 6:30 AM by braden85
mernalmonster Level 1 Level 1 (0 points)

I have an HP Deskjet 2510 printer plugged into a desktop computer running Windows Vista. I have been trying to connect my MacBook to the printer using the Print & Scan section in system preferences. The printer is now showing up but when I go to print something, a box pops up asking for a name and password for the printer. I'm also given the option to connect as a registered user, or using my apple ID.

 

Connecting using my apple ID does nothing, and when I enter a username/password as a registered user, a new box shows up showing my pending document and underneath says "Hold for Authentication"

 

I'm not sure what username/password I am supposed to be entering? (I've tried the username/password for my account on my macbook and PC)

 

My other laptop (running Windows 7) is connecting and printing so I'm not sure what the problem is.


MacBook Air (13-inch Mid 2011), OS X Mountain Lion (10.8.4)