1 Reply Latest reply: Sep 7, 2013 6:49 AM by sheila_m.
Pbch1l Level 1 Level 1 (0 points)

I just preordered books on iBooks and cannot find them in the purchase section as the confirmation prompt indicated. We're they preordered?


iPad
  • 1.
    sheila_m. Community Specialists Community Specialists (3,245 points)

    Hello Pbch1l,

     

    If you are unsure whether the books were pre-ordered, check in your purchase history on your account page.  Follow the steps below to verify that they were purchased (click on the images to enlarge them):

    To view, cancel, or see the expected release dates for your pending pre-orders

     

    1. Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.

     

    HT5714--settings-001-en.png

     

    2. From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.

     

    HT5714--manage_preorders-001-en.png

     

    You can find the full article here:

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.