itsbgilbro

Q: "There is no connected camera"

Hi, I just purchased a Macbook Pro 13-inch (mid-2012) about a month and a half ago. Since, I bought it, I've had issues with the built-in Facetime HD camera working when it wants to. The built-in camera works right away once I turn on the computer, but if it's been on for more than a day, or at least on standby during the day, I'll get an error message saying "There is no connected camera" when I try to launch programs like Photo Booth or Facetime. However when I reboot the computer, I have no issues.

 

-Also, I looked in "System Information" to see if the computer was recognizing the camera on the list of USB interface, and it is.

-I upgraded to OS X 10.8 - Mountaing Lion in hopes that it would fix this issue, but it didn't.

-After careful research, I came across some posts about an "SMC" reset. I went ahead and performed one, but it didn't do anything that rebooting the computer didn't already do (make it work for a day)

 

All help is greatly appreciated. This is my first mac, and if this is a serious problem, I wanna get this computer to an apple store asap. Thanks again!

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion

Posted on Jul 30, 2012 9:32 AM

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Q: "There is no connected camera"

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  • by kri.rsingh,

    kri.rsingh kri.rsingh Sep 4, 2013 7:14 PM in response to isurftheturf
    Level 1 (0 points)
    Sep 4, 2013 7:14 PM in response to isurftheturf

    My laptop is a late 2012 MacBook Pro w/ intel i7. My camera stopped working a little while back apparently and I recently realized that it wasn't functional.

     

    I have restarted the SMC three times and I checked both madams end Terminal-based method and the Activity Monitor method. Neither resolved the problem.

     

    Any idea what else could be the problem?

  • by EZ Jim,

    EZ Jim EZ Jim Sep 5, 2013 6:58 AM in response to kri.rsingh
    Level 7 (22,547 points)
    Sep 5, 2013 6:58 AM in response to kri.rsingh

    kri.rsingh wrote: ... Any idea what else could be the problem?

     

    Try the other relevant suggestions from http://support.apple.com/kb/HT2090, too.

     

    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)

     

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.4

  • by Sheem ,

    Sheem Sheem Oct 12, 2013 9:51 PM in response to itsbgilbro
    Level 1 (0 points)
    Oct 12, 2013 9:51 PM in response to itsbgilbro

    Hello, I have a Macbook Air and last night, it updated a few stuffs but since then, the camera refuses to work on any app or any other user account.

     

    I would be most grateful if someone could help me sort out this problem, please.

     

    These are the 4 updates, after which my camera is not even detected:

    MacBook Air EFI Firmware Update

    MacBook Air SMC Firmware Update

    iTunes

    OS X v10.8.5 Supplemental Update

    I am wondering if any of them triggered this because the camera was fine before the updates! I have tried resetting the SMC or the solution proposed by Madam's end but nothing works

  • by pirelenito,

    pirelenito pirelenito Oct 14, 2013 10:13 AM in response to Sheem
    Level 1 (0 points)
    Oct 14, 2013 10:13 AM in response to Sheem

    I am having the same problem after the latest firmware update.

     

    https://discussions.apple.com/message/23394708#23394708

  • by pradeep.paijwar,

    pradeep.paijwar pradeep.paijwar Oct 30, 2013 2:00 AM in response to madams end
    Level 1 (0 points)
    Oct 30, 2013 2:00 AM in response to madams end

    It solved my issue, thanks for provide help

  • by misshortense,

    misshortense misshortense Jan 21, 2014 7:21 PM in response to itsbgilbro
    Level 1 (0 points)
    Jan 21, 2014 7:21 PM in response to itsbgilbro

    I have to do an SMC reset every time I want to use the camera on my 2008 unibody.  It's gone through phases of this but is particularly bad right now for some reason.  The kill VDCAassistant command doesn't work, as I apparently have no VDCAassistant running.  Sigh.... 

  • by pmhargis,

    pmhargis pmhargis Mar 19, 2014 1:07 PM in response to itsbgilbro
    Level 1 (0 points)
    Mar 19, 2014 1:07 PM in response to itsbgilbro

    Thanks to @madams end

     

    That command has worked for me repeatedly:

     

    sudo killall VDCAssistant

     

    Also, killing the app from Activity Monitor has worked repeatedly:

     

    1. Start the Activity Monitor app from the system dock

    2. Make sure you select "All Processes" from pull-down

    3. Enter "VDCAssistant" in filter bar (upper right-hand corner)

    4. Hit "Quit Process" red button

    5. Select the "Force Quit" button

     

    The VDCAssistant process will restart, but with a new Process ID (PID)

  • by DrNemmo,

    DrNemmo DrNemmo Apr 4, 2014 7:31 AM in response to pmhargis
    Level 1 (0 points)
    Apr 4, 2014 7:31 AM in response to pmhargis

    Yup, the "sudo killall VDCAssistant" command in terminal worked for me.

     

    The problem is, I have to do it every time I reboot my Macbook Air. There's no definitive solution in Mavericks, it seems.

  • by Cepepi,

    Cepepi Cepepi Apr 6, 2014 6:30 AM in response to madams end
    Level 1 (0 points)
    Apr 6, 2014 6:30 AM in response to madams end

    It worked for me, thanks... Reboot also did. thanks

  • by todd139,

    todd139 todd139 May 20, 2014 5:12 PM in response to itsbgilbro
    Level 1 (0 points)
    May 20, 2014 5:12 PM in response to itsbgilbro

    I replaced a 2009 iMac with a late 2013 iMac, both running Mavericks.  Several weeks later I noticed that the iSight camera was not working with any application.  I tried several different solutions including rebooting, repairing permissions, resetting SMC, killall VDCAssistant, etc. 

     

    What ultimately fixed the issue for me was removing two items from the system startup: The APCUPSD daemon, and the TivoDesktop.  (To be honest, one of those was likely the fix, but I made the mistake of removing both at the same time.  I suspect APCUPSD as most likely as it was generating a USB error, though not the other common "bandwidth error" reported.)  These were both listed under /Library/StartupItems.  After removing the items, and rebooting, the camera has worked fine.

  • by lanebpatrick,

    lanebpatrick lanebpatrick Jun 26, 2014 6:43 PM in response to todd139
    Level 1 (0 points)
    Jun 26, 2014 6:43 PM in response to todd139

    How did you find these daemon files?

     

    I've tried everything I can think of, including reset PRAM and SMC, and sudo killall VDCAssistant. nothing worked

  • by shippo_uk,

    shippo_uk shippo_uk Aug 14, 2014 4:51 AM in response to itsbgilbro
    Level 1 (14 points)
    Audio
    Aug 14, 2014 4:51 AM in response to itsbgilbro

    Exactly the same going on here.

    Nothing is working from any of the above posts to enable the webcam on my iMac for any app.

     

    Any further ideas please?

  • by jhjofcs,

    jhjofcs jhjofcs Apr 27, 2016 8:45 AM in response to itsbgilbro
    Level 1 (4 points)
    Apr 27, 2016 8:45 AM in response to itsbgilbro

    It happens to me as well, after I upgraded my Macbook Air, my camera just not work anymore. I have tired all of solutions above but none of it could help.

  • by EZ Jim,Apple recommended

    EZ Jim EZ Jim Apr 29, 2016 9:39 AM in response to jhjofcs
    Level 7 (22,547 points)
    Apr 29, 2016 9:39 AM in response to jhjofcs

    jhjofcs wrote:

     

    It happens to me as well, after I upgraded my Macbook Air, my camera just not work anymore. I have tired all of solutions above but none of it could help.

     

    One of these will fix your camera problem:

     

    (1) If restarting your Mac doesn't fix the problem,

     

    (2) use Apple's http://support.apple.com/kb/HT2090.

     

    (BTW - The Troubleshooting article calls the camera an "iSight".  However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the "Guest" account for this test.  If you do not have more than one user account for the testing, create a new one now.  If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.

     

    A "Standard" user account is all you need for testing.

     

    (3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive.  Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.

     

    (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.4

  • by peterlush,

    peterlush peterlush Jun 15, 2016 2:52 PM in response to isurftheturf
    Level 1 (4 points)
    Jun 15, 2016 2:52 PM in response to isurftheturf

    Thank you thank you thank you.   Pls contact me when you are in Manhattan for a free Starbucks.   Was afraid of terminal because of dire warnings (like your life support might be disconnected if you fool with sudo).   Less scary to do it the GUI way.

    P.S.  Thanks a lot!

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