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Why does Safari crash, on average once per day.

746 Views 9 Replies Latest reply: Sep 5, 2013 1:28 AM by nbar RSS
zanyjudy Level 1 Level 1 (5 points)
Currently Being Moderated
Aug 30, 2013 8:41 AM

For some time now I have been experiencing Safari crashing almost daily. Usually overnight leaving a large error report on screen (having been sent to Apple). More often than not it crashes when I am downloading a large file but not necessarily. The frequency of crashes seems to be increasing. Am I doing something wrong or are others having similar experiences?

iMac, OS X Mountain Lion (10.8.4), printer, scanner, ATVs, external hard drives, USB DAC
  • Allan Jones Level 7 Level 7 (29,610 points)
    Currently Being Moderated
    Aug 30, 2013 9:27 AM (in response to zanyjudy)

    Next time you get that error message, copy and paste it onto a reply to this thread. It often will hold clues that can help the community diagnose the problem.

     

    Most Safari crashes can be traced to:

     

    1) Having Safari installed somewhere other than the Applications folder

    2) Unapproved third-party extensions

    3) Commercail anti-virus and security programs

     

    The crash log will usually show the problem.

  • Carolyn Samit Level 10 Level 10 (84,230 points)
    Currently Being Moderated
    Aug 30, 2013 1:42 PM (in response to zanyjudy)

    The next time Safari crashes copy and paste the entire crash report in your Reply.

     

    That should reveal what the problem is.

  • Carolyn Samit Level 10 Level 10 (84,230 points)
    Currently Being Moderated
    Sep 3, 2013 7:41 AM (in response to zanyjudy)

    It's ok to post the entire crash report in your reply.

  • Carolyn Samit Level 10 Level 10 (84,230 points)
    Currently Being Moderated
    Sep 3, 2013 3:26 PM (in response to zanyjudy)

    /Library/Rapport/*/librooksbas.dylib

    /Library/Rapport/*/librooksmce.dylib

    /Library/Rapport/*/RapportKobo6.dylib

    /Library/Rapport/*/RapportUtil1.dylib

     

     

     

     

    Uninstall Rapport. Instructions here > Uninstalling Rapport on Mac OS X | Support

     

    Then restart your Mac and try Safari.

     

     

    That software has caused many Mac users problems as noted from the results of an Apple Support Communities search here.

  • nbar Level 5 Level 5 (6,500 points)
    Currently Being Moderated
    Sep 5, 2013 1:28 AM (in response to zanyjudy)

    See user Linc Davis' comments in the threads below regarding this type of crash:

     

    Safari keeps crashing…: Apple Support Communities

    Browser crashing issues.: Apple Support Communities

    I could post about 10 more.

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