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PaoloV
Level 1 (0 points)

Q: wifi OFF

Hi, I have the following problem with my MacBook Retina:

quite often my Internet Connection go Down but I am still liked with my network. When I run the WiFi diagnosis it ask to Turn on the device but is already turned ON!

the only way is to restart the MCB and face after few minutes the same issue.

I also tried to reinstall OS but same result

any feedback will be appreciated

thanks and regards

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 2, 2013 8:23 PM

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PaoloV

Q: wifi OFF

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  • by matt00,

    matt00 Sep 5, 2013 8:08 AM in response to PaoloV
    Level 5 (4,015 points)
    Sep 5, 2013 8:08 AM in response to PaoloV

    Hey PaoloV,

     

     

    Thanks for the question. I understand you are having issues with Wi-Fi connectivity on your MacBook Pro. The following article may help to resolve your issue:

     

    Wi-Fi: How to troubleshoot Wi-Fi connectivity

    http://support.apple.com/kb/HT4628

     

    The article provides solutions for both of the symptoms you mentioned:

     

    Symptom: My Mac does not connect to the Internet

    - Webpages do not open in Safari or other web browsers. These pages may be blank or you may receive an alert that "You are not connected to the Internet".

    - Internet applications such as Mail, iChat, or the App Store cannot connect to their servers.

     

    […]

     

    Symptom: The network connection drops unexpectedly

    - Your Mac may not not stay connected to your Wi-Fi network reliably.

    - Your Mac may stop accessing the Internet during use.

     

    Thanks,

     

    Matt M.