HT202659: Where can I use my Apple ID?

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Jean495

Q: I needed to change my apple I'd as the email I'm using now will be changing, but now I can't update my apps or make any purchases!!

I needed to change my apple I'd because my email is changing, but now I can't update my apps or make purchases, what has gone wrong !

Posted on Sep 5, 2013 9:12 AM

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Q: I needed to change my apple I'd as the email I'm using now will be changing, but now I can't update my apps or make any purchases! ... more

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  • by Michael Black,

    Michael Black Michael Black Sep 5, 2013 9:19 AM in response to Jean495
    Level 7 (25,306 points)
    Sep 5, 2013 9:19 AM in response to Jean495

    Did you simply log in at https://appleid.apple.com and change your primary email address to your new email address?  Or, did you create a wholly new AppleID with the new email address?

     

    If the latter, you are stuck and will have to use that old AppleID to update existing apps.  Purchases are permanently tied to the AppleID used when making the purchases.  The only way to migrate purchases and your account with your email address changes is to log in to the manage your AppleID section at the link above and change your primary email address.

     

    If you created a wholly new AppleID, you cannot go back and fix things either, as now both email addresses are registered as active AppleIDs, so you cannot substitute one for the other.