Skip navigation

Apple needs to do more

188 Views 3 Replies Latest reply: Sep 5, 2013 8:39 PM by Johnathan Burger RSS
rogerfromeagle Calculating status...
Currently Being Moderated
Sep 5, 2013 7:50 PM

Some low-life Apple loving ‘consumer’ stole my iPad3.  It had a passcode enabled.  Find me was enabled.  It was backed up to a computer.


As I understand, the a-hole thief can reset the whole thing, thus giving them a new iPad.  Yes, my data is protected (destroyed with the re-set), but someone got a perfectly good iPad.


Why doesn’t Apple do more to protect their customers and less to support people stealing their produces ? (that was rhetorical, I know why, the thief was most likely not going to purchase an iPad, whereas I will replace my iPad.  One more sale for Apple.)


My iPad has a unique serial number.  I purchased and registered my iPad with Apple.   Apple knows that iPad belongs to me.

The iPad periodically checks for system updates (even after it is reset) – so it will eventually contact galactic headquarters.


This seems like a simple problem.  I log on to my Apple account, report it stolen.  Next time that iPad checks for updates, it discovers it’s stolen and permanently disables itself (displaying a message of my choosing).


Problem solved.  People stop stealing stuff that will not work.


Sure, give me a way to free the device from my ownership thus allowing someone else to register that serial number.  Now I can sell or give the device to someone else and let them register it. 


Given the complexity of the device and the information they keep about me, this seems almost trivial for Apple… trivial, assuming they actually cared about their customers.


Apple should do more.

iPad, iOS 5

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.