Skip navigation

HT5437: Apple TV: How to install a configuration profile

Learn about Apple TV: How to install a configuration profile

HT5437 Apple tv refuses to re-connect to the 802.1x network

1284 Views 7 Replies Latest reply: Sep 5, 2013 10:01 PM by NVK-IT RSS
hsd_JC Calculating status...
Currently Being Moderated
Oct 2, 2012 9:02 AM

Works fine when profile is deployed (on a fresh, factory reset unit). Can connect to youtube, netflix etc

If powered down and moved to a new location (ie profile installed in IT, unit moved to room with projector) it won't re-connect.


So the profile and certificate are ok. Whats going on?

AppleTV 2
  • DickDigggler Level 1 Level 1 (10 points)

    It has to do with the timing of your certificate I bet. When the Apple TV is unplugged the time is reset to the year 1969 I believe. However the certificate you downloaded after setting the time has a fixed year 2012-2015 or so depends on the cert.

  • NachoooooooLibre Calculating status...

    The other problem with this is that when you move the device to it's final location, say a ceiling-mounted projector where there isn't a wired drop, you cannot re-connect to the network to fix the time issue. Also, even if you somehow are able to do this, what happens when there is a power outage? All of your Apple TVs on the wireless network will stop working.

  • 2151admin Calculating status...

    So its been 5 months since this original issue was documented in this thread.  What is the solution is any?


    We purchased a bunch of theseApple TVs to ount onto projectors in classrooms. If the power goes out we need to reconfigure each device again.


    It seems to me that there would be 2 viable solutions.


    1. Provide a software upodate to existing Apple TV customers to allow one to change the date.

    2. Place a battery in the Apple TV design for future boxes so it can keep time just like any other computer device does.

  • NVK-IT Calculating status...

    Any news? I hear the Apple-TV is going to be supported by the Profile Manager, but will that solve this problem?


    Some Apple-TVs work when syncing the time/date with ethernetcable, but on some i have to reinstall the profile. Anybody know what makes the profile / certificate messed up?


More Like This

  • Retrieving data ...

Bookmarked By (1)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.