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HT5437: Apple TV: How to install a configuration profile

Learn about Apple TV: How to install a configuration profile

HT5437 Apple tv refuses to re-connect to the 802.1x network

1284 Views 7 Replies Latest reply: Sep 5, 2013 10:01 PM by NVK-IT RSS
hsd_JC Calculating status...
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Oct 2, 2012 9:02 AM

Works fine when profile is deployed (on a fresh, factory reset unit). Can connect to youtube, netflix etc

If powered down and moved to a new location (ie profile installed in IT, unit moved to room with projector) it won't re-connect.

 

So the profile and certificate are ok. Whats going on?

AppleTV 2
  • DickDigggler Level 1 Level 1 (10 points)

    It has to do with the timing of your certificate I bet. When the Apple TV is unplugged the time is reset to the year 1969 I believe. However the certificate you downloaded after setting the time has a fixed year 2012-2015 or so depends on the cert.

  • NachoooooooLibre Calculating status...

    The other problem with this is that when you move the device to it's final location, say a ceiling-mounted projector where there isn't a wired drop, you cannot re-connect to the network to fix the time issue. Also, even if you somehow are able to do this, what happens when there is a power outage? All of your Apple TVs on the wireless network will stop working.

  • 2151admin Calculating status...

    So its been 5 months since this original issue was documented in this thread.  What is the solution is any?

     

    We purchased a bunch of theseApple TVs to ount onto projectors in classrooms. If the power goes out we need to reconfigure each device again.

     

    It seems to me that there would be 2 viable solutions.

     

    1. Provide a software upodate to existing Apple TV customers to allow one to change the date.

    2. Place a battery in the Apple TV design for future boxes so it can keep time just like any other computer device does.

  • NVK-IT Calculating status...

    Any news? I hear the Apple-TV is going to be supported by the Profile Manager, but will that solve this problem?

     

    Some Apple-TVs work when syncing the time/date with ethernetcable, but on some i have to reinstall the profile. Anybody know what makes the profile / certificate messed up?

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