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problem with pages

427 Views 12 Replies Latest reply: Sep 8, 2013 1:16 AM by fruhulda RSS
mountain_wrangler Calculating status...
Currently Being Moderated
Sep 6, 2013 12:56 PM

I am having a problem using pages. When I try to

 

email or export my documents I can not click on it.

 

The words are there but they are in the "fade zone,"

 

and clicking on them does nothing. I've never had this

 

problem before. Emailing my docs in pages has been easy.

 

Any ideas?  Please help!!!!!

MacBook Air
  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Sep 6, 2013 1:54 PM (in response to mountain_wrangler)

    What words are shaded?  Does your selection look like this?  If so, can't you select a format choice below the "shaded" action?:

     

    Screen Shot 2013-09-06 at 1.52.36 PM.png

  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Sep 6, 2013 2:35 PM (in response to mountain_wrangler)

    If you press the button shown below, the document will be sent as a Pages document via email.

     

    I may not be understanding what you are saying.  It's fine that the "Send Via Mail" is gray.  The rows below it are subcategories.

     

    Screen Shot 2013-09-06 at 2.32.30 PM.png

  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Sep 6, 2013 8:56 PM (in response to mountain_wrangler)

    It sounds like it would be worth trying this:

     

    Open the Mail app before you try to share anything using Share from Pages.  I wonder if that would help.

  • Barry Level 7 Level 7 (29,095 points)
    Currently Being Moderated
    Sep 6, 2013 10:54 PM (in response to mountain_wrangler)

    Hi wrangler,

     

    Apple made a change to these entries in the Share menu.

     

    Previously Send via eMail > (or similar) and Export > were top level menu items, which led (as indicated by the > symbols) to a sub menu, where you chose what form the attachemnt to the email should be.

     

    With the change, Send via eMail and Export (both without the > ) became section headers used to group the formats you could use to send the document.

     

    Then, if you wanted to send a copy of the document in Word format, you:

    selected "Send by eMail >" to open the submenu, then moved the mouse pointer to the right and down to select Word from the submenu,

     

    Now, if youwant to send a copy of the document in Word format, you save a step and:

    select Word directly from the 'Send by eMail' section of the Share menu.

     

    Regards,

    Barry

  • Barry Level 7 Level 7 (29,095 points)
    Currently Being Moderated
    Sep 7, 2013 3:52 PM (in response to mountain_wrangler)

    Is Mail set as your default email client?

     

    Mail should launch, and open a new message with the file attached. The file extension should be .doc for a Word file.

    Screen Shot 2013-09-07 at 3.45.54 PM.png

    If you chose Word in the second section of the menu, you Mail wil not open, and you should find the file on your computer labeled with the name of the file (as seen in the title bar of the document window) plus the .doc extension.

     

    Regards,

    Barry

  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Sep 7, 2013 4:02 PM (in response to mountain_wrangler)

    To elaborate on Barry's first sentence above, this is how you check:

     

    Open Apple's Mail, click Preferences (under Mail in the menu bar), click the "General" tab on top, and make sure "Default email reader" is set to "Mail (6.5)".

  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Sep 7, 2013 8:38 PM (in response to mountain_wrangler)

    Glad all that helped.  Enjoy your machine and software!

  • fruhulda Level 6 Level 6 (14,730 points)
    Currently Being Moderated
    Sep 8, 2013 1:16 AM (in response to mountain_wrangler)

    Let you family have their own accounts on your computer instead of letting them use yours.

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