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Helpful answers
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Sep 7, 2013 12:19 PM in response to Tanisha youngby norm123,Hello Tanisha
Check your previous purchase list within iTunes; if it shows downloaded then it is on the computer. If it shows a cloud icon, then click on it to start the download. Also search your computer to see if the files are there. If you are not able to resolve the issue then report it to iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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Dec 23, 2015 4:31 PM in response to norm123by maddog1212121,if that doesn't work call apple and they'll have to regrant the download.
