Currently Being ModeratedSep 6, 2013 2:25 PM (in response to Paula198)
Make sure the headphones plug is completely inserted into the shuffle's headphones jack.
Also, if you are using headphones that have remote control buttons on the cord (and you have another set of regular headphones), try using a different set to see if it makes a difference for this problem.
Currently Being ModeratedSep 7, 2013 2:41 PM (in response to Kenichi Watanabe)
I tried to start a new thread that was addressed specificially to you but I had difficulty, so I hope it's okay to jump on this thread.
I have the 4th generation iPod Shuffle and I followed your advice above. I am only using the regular ear buds that came with this device. AppleCare said to "re-set" the device. I have done that three times now because the songs will stop in midstream.
Might you be able to offer some other ideas in order to solve this problem. It's a hassle to have to always "re-set".
Currently Being ModeratedSep 7, 2013 3:03 PM (in response to bettyfromst. george)
A "reset" on a shuffle is just turning it off for at least ten seconds, and turning it back on. If you checked the things I noted above, you can also try doing a Restore on the shuffle using iTunes. The Restore button is on the shuffle's Summary screen in iTunes. This will erase the iPod, reinstall its software, and set it to default settings. If data corruption on the shuffle's storage is causing this problem, a Restore should fix it.
If you happen to have a set of songs that were downloaded from the iTunes Store, as a test, when you initially reload the shuffle, try loading just a small set of those songs. This is to see if there is something unusual about the song file format for songs in your library.