draper3000

Q: Apple TV 2 has big problems homesharing - fixes?  firmware update needed!

After 5 days of having ATV2, (which is lovely when its working) I'm still having problems narrowed down to Homeshare access from ATV2 to my macbook running the latest itunes.

I've just moved house and got a new broadband router and provider the same day as the ATV2, so it has taken a while to make sure it was not the router (BT home Hub 2), the connection, or my macbook itself.

Macbook - (Running Snow Leopard) Internet working fine with router and broadband, (have removed all network settings, removed passwords in keychain and repaired permissions, restarted and re-entered network info - just incase).

Router - works fine all day, with macbook and dell laptop, Have tried restarting a lot just incase

Apple TV 2 - works fine with broadband and router, and I can browse the online selection of videos, youtube etc fine.

Homeshare - When I connect ATV2 using homeshare to my macbooks itunes account, it works for a maximum of 2 minutes then loses connection. And my macbook which still shows full wifi signal can no longer get the internet, and forgets the wifi password and says its wrong when I re-enter it. Only fix is to restart router and delete network settings on macbook and re-enter them.

So is this homeshare technology screwing up, Apple TV 2 screwing up, or my router jumping in after a couple of minutes and saying NO!.

Is anyone else experiencing exactly the same as me?

Its a shame that the only thing I've found left to try (after searching alot of forums) is when turning on 'Homeshare in Itunes' don't press the 'DONE' button. Will give that a try tonight.

MacBook 2008 model, Mac OS X (10.6.4), In the UK

Posted on Oct 14, 2010 5:18 AM

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Q: Apple TV 2 has big problems homesharing - fixes?  firmware update needed!

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  • by doc_daddy,

    doc_daddy doc_daddy Jul 29, 2013 6:56 PM in response to Wo21222
    Level 1 (0 points)
    Jul 29, 2013 6:56 PM in response to Wo21222

    Well, after trying to fix this, and not wanting to weaken my wireless security just because my ATV won't work properly with a standard, non- WEP security (and even then it was spotty) I tried a Roku 3. Scores more channel options, and what's funny is that it works great seeing and playing my iTunes library! With any security protocal, basically it just works. So my ATV is sitting on a shelf unused now.

  • by lexvo,

    lexvo lexvo Jul 30, 2013 9:11 AM in response to Wo21222
    Level 1 (87 points)
    Mac App Store
    Jul 30, 2013 9:11 AM in response to Wo21222

    I don't know about the ATV2, but I know my ATV3 caches pictures. Maybe that is where they came from.

     

    On the other hand, I noticed something similar as you describe. At one point homesharing was not working when I selected Computer->Music on my ATV3. However, when I selected Music direct from the main menu of the ATV3, I could stream all music from my iTunes library (and I have about 30Gb music so I don't think it is in some cache).

  • by Wo21222,

    Wo21222 Wo21222 Jul 30, 2013 11:29 AM in response to lexvo
    Level 1 (10 points)
    Jul 30, 2013 11:29 AM in response to lexvo

    Interesting.  I have 700 pics so don't know if they're cached.  On "Music" I get only the songs I downloaded from iTunes, but not my own songs.

  • by litterbuggy,

    litterbuggy litterbuggy Jul 30, 2013 2:33 PM in response to Wo21222
    Level 1 (23 points)
    Apple TV
    Jul 30, 2013 2:33 PM in response to Wo21222

    Me too.

     

    Maybe this is off topic, but hat brings me to the next question: I've seen something about moving my iTunes library to Apple's cloud service. Would that make it  available through 'music' instead of computer/music?

  • by Alley_Cat,

    Alley_Cat Alley_Cat Jul 30, 2013 11:51 PM in response to litterbuggy
    Level 6 (19,593 points)
    Jul 30, 2013 11:51 PM in response to litterbuggy

    litterbuggy wrote:

     

    Me too.

     

    Maybe this is off topic, but hat brings me to the next question: I've seen something about moving my iTunes library to Apple's cloud service. Would that make it  available through 'music' instead of computer/music?

    Yes - the main Music icon accesses iTunes store music purchases via the internet without the need for a computer.  Non-purchased music eg iTunes CD rips, MP3s from other providers can be 'matched' in the cloud if you subscribe to iTunes Match which has a modest annual subscription for up to 25,000 matched songs.

     

    AC

  • by danielfromvic,

    danielfromvic danielfromvic Sep 7, 2013 7:09 PM in response to Mr Mess
    Level 1 (0 points)
    Sep 7, 2013 7:09 PM in response to Mr Mess

    Thanks Mr Mess, your suggestion fixed my problem.

  • by RollyArenas,

    RollyArenas RollyArenas Sep 21, 2013 7:12 PM in response to draper3000
    Level 1 (0 points)
    Sep 21, 2013 7:12 PM in response to draper3000

    I have problem in my ATV3 after updating. It requires micro usb as it shows in the tv the next instruction. Do I need to buy this item just for an update? Now i can't use anymore my ATV because i don't have this to use. Please advise if i can cancel the update & return to the old vetsion.

  • by litterbuggy,

    litterbuggy litterbuggy Sep 21, 2013 7:40 PM in response to RollyArenas
    Level 1 (23 points)
    Apple TV
    Sep 21, 2013 7:40 PM in response to RollyArenas

    Rolly, this is really a new question.  I know, I know, I asked an off-topic question too, but I just wanted to let you know that if you don't get an answer here you could post this as a new topic in the forum.

  • by litterbuggy,

    litterbuggy litterbuggy Sep 21, 2013 7:56 PM in response to doc_daddy
    Level 1 (23 points)
    Apple TV
    Sep 21, 2013 7:56 PM in response to doc_daddy

    Doc_daddy, either I missed this before or didn't see the relevance to my frustration, but I appreciate hearing that the Roku 3 can access iTunes.  The ATV is very simple and slick, as far as it goes, and lately it's been behaving itself (save the occasional need to reestablish the network connection), but the content limits are exasperating.  The only thing about it that I really like is the easy access to iTunes content.

     

    I've been going a little nortz trying to figure out a more flexible internet content/Hulu (not Plus)/Netflix/Amazon solution without getting into the mysteries of Plex or MythTV or something else that's way over my head, and this might bring me one step closer.  Still need to resolve the DVR/PVR issue, but in the meantime I should probably just pick up a second-hand Roku 3, and give it a whirl just for giggles.

     

    <Edited by Host>

  • by whyrichard,

    whyrichard whyrichard Dec 13, 2013 7:41 PM in response to draper3000
    Level 1 (0 points)
    Dec 13, 2013 7:41 PM in response to draper3000

    Is this still unresolved?

     

    I am running an all mac environment:  airport express n, apple tv2, mac pro '09 with current itunes, etc etc etc etc.  I can't access my mac pro's video library at all from my apple tv2, my iphone, my ipad.  NOTHING.

     

    is this STILL UNRESOLVED????????

     

    I can't even figure out how to get my apple express n using WEP.  Airport utility doesn't seem to have that option any longer...

     

    Any fixes?????

     

    thanks,

     

    Richard

  • by JeanS3928,

    JeanS3928 JeanS3928 Dec 22, 2013 6:13 PM in response to draper3000
    Level 1 (0 points)
    Dec 22, 2013 6:13 PM in response to draper3000

    Whatever the problem is, it needs to be fixed by Apple. I have an Apple TV 1st Gen and never had a problem until around Dec 15th, 2013--now no matter what I do to router, Apple TV, itunes, etc, I can't watch any rented movies because is consistently says I have to turn on home sharing. I've done that. I've reloaded everything. It's not my firewarll, nothing is blocking anything.

     

    Apple won't give me support unless I PAY FOR IT! That's not fair. I paid to rent the movie and they should support their products ALL THE TIME so I can watch the movie.

     

    Apple's solution? Sorry about that, that's a Tech question and you no longer have free support, we will refund your iTunes account in 24-48 hours.

     

    That's just not good enough for me. SOMEONE FROM APPLE NEEDS TO JUMP IN HERE AND HELP ALL OF US!

     

    I have Windows 8 and this never, ever happened until mid-Dec 2013 and I think the Apple update has something to do with it all and they won't interact with their customers--unless you pay them.

     

    Thorougly disgusted!

  • by tillathenun,

    tillathenun tillathenun Dec 23, 2013 1:47 AM in response to JeanS3928
    Level 1 (0 points)
    Dec 23, 2013 1:47 AM in response to JeanS3928

    This may not apply to everybody but I have an Airport Extreme network with both normal and 5Ghz networks running from it.

     

    I have had better success playing movies when the iMac (on which the movies are hosted) is on the same network as the Apple TV.

  • by whyrichard,

    whyrichard whyrichard Dec 25, 2013 8:47 AM in response to draper3000
    Level 1 (0 points)
    Dec 25, 2013 8:47 AM in response to draper3000

    Hey,

     

    So i wiped my apple tv 2 and no change. 

    I do notice that i can homeshare from my ios devices from my air laptop, and from my air from my mac pro (where all my videos are). 

     

    but i cannot homeshare from ANY ios device from my mac pro desktop.  an '09 quad. 

     

    all on the same network (abgn new airport express, two older airport expresses added to the network for airplay.  other things on the network:  a nest thermostat, iphones/ipad...  WHAT GIVES?????)

     

    Right now I can't watch any of the movies in my itunes library on my desktop on ANY IOS DEVICE. 

     

    Any other suggestions?  Seems many are having similar problems...

     

    thanks,

    r.

  • by jamesn00,

    jamesn00 jamesn00 Dec 25, 2013 10:27 AM in response to whyrichard
    Level 1 (0 points)
    Dec 25, 2013 10:27 AM in response to whyrichard

    Do you have anything with any strange network drivers installed on the machine which doesn't work? I had big problems once I installed Virtual Box even when it was not running. The problem was solved by removing the virtual network drivers completly. It was the only way I could solve the issue.

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