HT202649: If you can't sign in with two-step verification using your Apple ID
Learn about If you can't sign in with two-step verification using your Apple ID
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All replies
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Helpful answers
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Sep 9, 2013 3:11 AM in response to Ocean20by Musbah2010,Verify your identity.
Enter the Recovery Key you were provided when setting up two-step verification.
RK-XXXX-XXXX-XXXX -
Sep 9, 2013 3:14 AM in response to Musbah2010by Ocean20,Read this http://support.apple.com/kb/HT5570
What if I lose my Recovery Key?
You can replace your Recovery Key any time by visiting My Apple ID:
- Select "Manage your Apple ID" and sign in with your password and trusted device.
- Select "Password and Security."
- Under Recovery Key, select Replace Lost Key.
Note: When you create a new key, your old Recovery Key is no longer usable. See this article for more information.
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Sep 9, 2013 3:19 AM in response to Musbah2010by Musbah2010,Can you help me I'll give you a full account information
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Dec 7, 2013 7:54 AM in response to Musbah2010by JTJ1977,So I have my key I know my password and I get nothing and I don't get any tab that says password or security
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Jan 3, 2014 9:08 AM in response to Musbah2010by Tiennlm,Lost recovery key and trusted devive. How to access apple account?