Sionnaine

Level 1 (0 points)

Q: How to redeem credit on acct

I have credit from gift cards but iTunes will not let me use them to purchase an app. It will just keep trying to use my credit card.

How do I pay for the app with the gift card credit?

iPad 2, iOS 6.1.4

Posted on Sep 7, 2013 8:31 AM

I have this question too

Q: How to redeem credit on acct

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Helpful answers

by judysings,

judysings Sep 9, 2013 11:07 AM in response to Sionnaine
Community Specialists

Sep 9, 2013 11:07 AM in response to Sionnaine

Hi Sionnaine,

Welcome to the Support Communities!

The article below will show you how to review your account and report any issues to the iTunes Store.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727

This article will explain how payments are processed:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582

Cheers,

- Judy
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