HT1212: iOS: Forgotten passcode or device disabled after entering wrong passcodeLearn about iOS: Forgotten passcode or device disabled after entering wrong passcode
Currently Being ModeratedSep 9, 2013 1:27 PM (in response to BenPod01)
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Currently Being ModeratedSep 9, 2013 1:32 PM (in response to Kappy)
it says I need to type in my passcode before it can restore.There isnt a restore new
Currently Being ModeratedSep 9, 2013 1:36 PM (in response to BenPod01)
You need to palce the device in Recovery Mode and then connect to your computer and restore via iTunes. Did you do that? The iPod will be erased.
If recovery mode does not work try DFU mode.
Currently Being ModeratedSep 9, 2013 1:39 PM (in response to BenPod01)
I don't believe you are reading the links provided. The first one is specifically for the problem you described, so it would make no sense that you would need a passcode you cannot remember. The second link is the same link referred to by lllaass.
Currently Being ModeratedSep 9, 2013 1:40 PM (in response to lllaass)
Cant I just put an older update of itunes on my computer that will allow me to restore my ipod?If i put it in recovery mode, is there something i can do or save my stuff on?
Currently Being ModeratedSep 9, 2013 1:44 PM (in response to BenPod01)
You cannot save your content as it is. Fixing the problem requires that the content be erased first. Once iOS is restored you have the option of restoring as NEW or restoring a backup. But you must have a recent backup or you will lose some data.
The need to only restore as new is if you have forgotten your Restrictions passcode, not the lock screen passcode.