iPhone
Q: Find My iPhone shows iPhone as offline when it is not
Trying to erase data off my iPhone it shows it as offline when it is not. I know the iPhone is connected to WiFi and is displaying alerts.
iPhone 4, iOS 6.1.4
Posted on Sep 7, 2013 7:51 AM
by jason269,Solvedanswer
Community Specialists
Hi, hannah3189.
Thank you for visiting Apple Support Communities.
Here is some helpful information regarding devices showing as offline with the Find My iPhone feature.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/TS4006
Cheers,
Jason H.
Posted on Sep 9, 2013 1:24 PM

