DaveMelocco
Level 1 (0 points)

Q: driver for HP DesignJet 800ps and OSX 10.8?

We have just purchased an iMac with OSX 10.8.2 and have since found that HP do not have a driver for the HP DesignJet 800ps(24in) plotter.

Further, the available generic driver within the OS does not support A1 or A2 paper size. This sort of defeats the purpose of a large format plotter . . . .

 

We have tried to install HPs OS10.7 driver as well as copying the driver from an older machine to the systems library on the 10.8 machine but each with no success.

 

Does anyone have any similar experiences, solutions or suggestions.

 

Thanks

iMac, OS X Mountain Lion (10.8.2)

Posted on Feb 28, 2013 5:09 PM

by PAHU,Solvedanswer
PAHU PAHU
Level 6 (16,610 points)
A:

DaveMelocco wrote:

 

Are you suggesting I trial a number of these until one driver works or something else?

thanks again

Yes. I thought you could try one of the other 24" DesignJet drivers, like the 500ps.

Posted on Feb 28, 2013 7:35 PM

Close
DaveMelocco

Q: driver for HP DesignJet 800ps and OSX 10.8?

  • All replies
  • Helpful answers

  • by PAHU,

    PAHU PAHU Feb 28, 2013 5:30 PM in response to DaveMelocco
    Level 6 (16,610 points)
    Feb 28, 2013 5:30 PM in response to DaveMelocco

    The Generic PS driver included with OS X does only support LTR, LGL and A4. No A3 and certainly no A2 or A1.

     

    So what you could do from the 10.7 Mac is get the PPD for the DesignJet 800ps. This would be located in Library > Printers > PPDs > Contents > Resources. Or it could be located inside an additional folder under Resources called en.lproj. If you copied this PPD to the same location on the 10.8 Mac (the Resources folder) then you can add the printer again selecting this PPD.

  • by DaveMelocco,

    DaveMelocco DaveMelocco Feb 28, 2013 6:45 PM in response to PAHU
    Level 1 (0 points)
    Feb 28, 2013 6:45 PM in response to PAHU

    Thanks for the reply PAHU

    Unfortunately we have tried the drag and drop of the 10.7 driver to Library/ Printers/ PPDs etc.

    The 10.8 advises that some of the software is missing etc and will not add the printer driver

     

    DM

  • by PAHU,

    PAHU PAHU Feb 28, 2013 7:01 PM in response to DaveMelocco
    Level 6 (16,610 points)
    Feb 28, 2013 7:01 PM in response to DaveMelocco

    I was afraid of that. The PPD is most likely referencing filters and plugins that are not present on the Mac, because you cannot run the 800PS installer.

     

    According to this Apple KB article about 10.8 drivers available from Apple, there are a number of 24" DesignJet models. If you download this HP Driver v2.13 package you will add all of these models to your Mac and can then manually select one when creating the print queue.

  • by DaveMelocco,

    DaveMelocco DaveMelocco Feb 28, 2013 7:25 PM in response to PAHU
    Level 1 (0 points)
    Feb 28, 2013 7:25 PM in response to PAHU

    PAHU
    The DesignJet800ps is not in Apples list of supported printers.

    Are you suggesting I trial a number of these until one driver works or something else?

    thanks again

  • by PAHU,Solvedanswer

    PAHU PAHU Feb 28, 2013 7:35 PM in response to DaveMelocco
    Level 6 (16,610 points)
    Feb 28, 2013 7:35 PM in response to DaveMelocco

    DaveMelocco wrote:

     

    Are you suggesting I trial a number of these until one driver works or something else?

    thanks again

    Yes. I thought you could try one of the other 24" DesignJet drivers, like the 500ps.

  • by DaveMelocco,

    DaveMelocco DaveMelocco Feb 28, 2013 7:41 PM in response to DaveMelocco
    Level 1 (0 points)
    Feb 28, 2013 7:41 PM in response to DaveMelocco

    Success.

    The DesignJet500 24in works a treat for the 800ps

    Cheers

    DM

  • by DanieloteXV,

    DanieloteXV DanieloteXV Mar 6, 2013 3:17 PM in response to PAHU
    Level 1 (0 points)
    Mar 6, 2013 3:17 PM in response to PAHU

    It doesn't work to me... mine is the 42" and if done all the process wit the 24" and the 42"...

  • by MMoyle,

    MMoyle MMoyle Sep 9, 2013 4:31 PM in response to PAHU
    Level 1 (7 points)
    Mac OS X
    Sep 9, 2013 4:31 PM in response to PAHU

    Thanks for suggesting that, PAHU.

     

    We just upgraded my old G5 to a new Intel and so, of course, I found myself hunting for a solution to the lack of DJ800 support.

     

    My 42" DJ800 not only happily accepted the 42" 500 driver, but the driver even recognized and presented for use all of the custom sheet sizes that came from the old computer when I transferred my account info to the new one!

     

    Hoo-HAH!

     

    (Now, if only you could fix the "no-scroll-bar-arrows" thing...! <gr>)

  • by Alyssa KT,

    Alyssa KT Alyssa KT Feb 25, 2014 10:18 PM in response to PAHU
    Level 1 (0 points)
    Feb 25, 2014 10:18 PM in response to PAHU

    Thank you!!!