HT201869: Use Apple headphones with your iPhone, iPad, and iPod
Learn about Use Apple headphones with your iPhone, iPad, and iPod
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All replies
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Helpful answers
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Sep 9, 2013 6:00 PM in response to tryingyourluckby gdgmacguy,Bring them to Apple for evaluation. Only the Genius at the Apple Store can make that decision. If it looks like the problems are due to user abuse or neglect, then you will not be elegible for free replacement.
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Nov 6, 2013 4:39 AM in response to tryingyourluckby App Producks,Only if it seems to be hardware problems. Not normal sings of wear and tear.
I tried it. And now I know.
Most successful swaps are for people who bought a new iDevice and returned the headphones within 3 months (said my Genius friend)