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TS4597: AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3

Learn about AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3

TS4597 I am using an Airport Extreme as my base station and I want to extend its range using a recently purchased AirPort Express.  However neither device is showing up on my AirPort Utility on either my older MacBook Pro or my IPad 4.  What do I do?

598 Views 11 Replies Latest reply: Sep 10, 2013 10:41 AM by Bob Timmons RSS
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Sep 8, 2013 7:14 AM

I am using an older AirPort Extreme as my base station and I want to extend the range by using a recently purchased AirPort Express.  When I try to find either device using the AirPort Utilities function on either my new IPad 4 or my older MacBook Pro neither device is detected.  However the utility is seeing that we are connected to the Internet which is through the Extreme.   What am I doing wrong?

Airport Extreme and Express, Mac OS X (10.6.8)

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