3 Replies Latest reply: Jun 23, 2014 9:43 PM by Mark021556
singhmaan7 Level 1 Level 1 (0 points)

I've had my iPhone 4S for about 1 year and when I use the camera 2 purple dots appear on the screen. I think this is something in the camera lens. I domt have warranty on the iPhone so how much would it cost roughly ?


iPhone 4S, iOS 6.1.4
  • 1.
    sheila_m. Community Specialists Community Specialists (3,245 points)

    Hello singhmaan7,

     

    Thank you for the question.  I found an article that addresses a purple spot that might appear when taking pictures with the iPhone camera:

     

    Symptoms

     

    A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

     

    Resolution

     

    Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

     

    You can find the full article here:

    iPhone: Camera image effects

    http://support.apple.com/kb/TS4436

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

  • 2. Re: Purple dots on iPhone 4S
    Aym3n Level 1 Level 1 (0 points)

    Hi singhmaan7

     

    I had the same problem with my iphon 5

    i tried everything to get these dots away.

    Nothing worked...

    So i went to a apple store and they told me it wont come out.

    You have to either swap the camara(lense) or if u still have your warranty you will get a brand new one.

    Good Luck with your problem

    With kind regards

    Aym3n

  • 3. Re: Purple dots on iPhone 4S
    Mark021556 Level 1 Level 1 (0 points)

    I also have the dreaded purple spots in every pic.  The genuis bar at apple can not help.  A phone today with no camera is no use to anyone.  Apple, please contact me to make this right.  So many people are having this issue.  Please, pretty please.  I need my phone and camera on vacation in Banff Canada.  Apple please................