debrafromgrantsburg

Q: dvd player not loading macbook pro

Is there a way to reset a built in dvd/cd player on a macbook pro - early 2011? I don't think I have 5 hrs total on this player but I can not get it to load, eject, read, etc. It appears to be stuck in an open state? really lost since I want to copy my pictures on this dvd...please advise.

MacBook Pro, Windows XP

Posted on Sep 10, 2013 4:18 PM

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Q: dvd player not loading macbook pro

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Sep 10, 2013 5:17 PM in response to debrafromgrantsburg
    Level 9 (57,655 points)
    Sep 10, 2013 5:17 PM in response to debrafromgrantsburg

    Another help source (if you haven't already done so).

     

    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

     

    You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle.

    This will bring up the Help Menu.

     

    ===============

     

    Try a different brand.  Top forum favorites

    CDs

    FUJI

    TDK

    Verbatim

     

    DVDs

    Maxell

    Verbatim

     

    ==============

     

    Apple's Disc Burning Quick Assist

     

     

    http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive

     

     

    Make sure the DVDs are not dirty, smudged and/or scratched.

    http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc

     

     

     

     

     

     

     

    *** Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs. ***

     

     

     

     

     

     

     

     

     

     

     

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