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HT1338 why is my macbook not charging?

107295 Views 54 Replies Latest reply: Apr 15, 2014 8:06 PM by loomis503 RSS Branched to a new discussion.
  • DJ Clark Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2013 8:07 PM (in response to zinachad)

    what about mine? Light on charger not lighting up screen clearly says not charging in upper right corner by wifi

     

      Serial Number:          D86113404FWDGDLAP

      Manufacturer:          SMP

      Device Name:          bq20z451

      Pack Lot Code:          0000

      PCB Lot Code:          0000

      Firmware Version:          0406

      Hardware Revision:          0002

      Cell Revision:          0158

      Charge Information:

      Charge Remaining (mAh):          5037

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          6672

      Health Information:

      Cycle Count:          58

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11945

  • bestofall Level 2 Level 2 (165 points)
    Currently Being Moderated
    Sep 11, 2013 6:40 AM (in response to DJ Clark)

    Is the magsafe adapter securely seated in the charging port?

  • kgal45 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 11, 2013 2:07 PM (in response to zinachad)

    Hi,

     

    Is there anyone can help me?

     

    I am having similar problems. My macbook (very old from 2007) is plugged in, but it says "not charging" and the light does not turn green.Everytime I unplug it, it says it is at 52%, does not seem to be using battery. I have tried another charger with no luck. Attached is the info about my battery (I have had it replaced at least once).

    Battery Information:

     

      Model Information:

      Manufacturer:          DP

      Device name:          ASMB016

      Pack Lot Code:          0003

      PCB Lot Code:          0000

      Firmware Version:          0110

      Hardware Revision:          0500

      Cell Revision:          0102

      Charge Information:

      Charge remaining (mAh):          2445

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          4693

      Health Information:

      Cycle count:          362

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -1

      Voltage (mV):          11500

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      ID:          0x0000

      Wattage (W):          0

      Revision:          0x0000

      Family:          0x0000

      Serial Number:          0x00000000

      Charging:          No

  • akhaleesi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 12, 2013 2:47 PM (in response to zinachad)

    I am new to mac, Im not sure what I should do with this. Or maybe I can just send it back to the store to fix.

     

    Model Information:

      Serial Number:          9G32805M3D3MB

      Manufacturer:          DP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          201

      Hardware Revision:          2

      Cell Revision:          158

      Charge Information:

      Charge Remaining (mAh):          765

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          5728

      Health Information:

      Cycle Count:          3

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11109

     

    Thank you

  • benion Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2013 7:13 PM (in response to akhaleesi)

    Mine had the same issue after I let the battery run down and did not charge it for over a month. Did a reset as described in below link and it fixed it.

     

    http://support.apple.com/kb/HT3964

  • kokos13g Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2013 3:24 PM (in response to benion)

    Battery Information:

     

      Model Information:

      Serial Number:          9G1040A30D3NB

      Manufacturer:          DP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          201

      Hardware Revision:          2

      Cell Revision:          164

      Charge Information:

      Charge Remaining (mAh):          2858

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          4864

      Health Information:

      Cycle Count:          333

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -1366

      Voltage (mV):          11158

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Wake on LAN:          Yes

      Display Sleep Uses Dim:          Yes

      PrioritizeNetworkReachabilityOverSleep:          0

      Standby Delay:          4200

      Standby Enabled:          0

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

      Standby Delay:          4200

      Standby Enabled:          0

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          No

      Charging:          No

     

    help  my mac not charging

  • andreafromchl Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2013 8:06 AM (in response to frederic1943)

    Hello, I´m having a similar problem. My trackpad wasn´t working properly and somewhere I read that taking out the battery could help, it didn´t and now my battery wont charge! The worst of all is that I live in Concepción Chile, 500 kms from apple support, so sending my computer leaves me with no computer for 2 weeks. The point is I hope you can help me to solve it by my own. I've tried PRAM and SMC reseting unsuccessfully. And here I have a problem with the instructions, as they say: "turn off, then press power together with option... then release them altogether  and THEN turn on the computer. But, when the power is off and you press the power button, at releasing it turns on automatically... I mean no chance to turn it on afterwards... I hope I´m explaining my self right well, any help I´ll be so grateful.

     

    It´s a MacBook 6,1 , this is the info I get from the system profiler.

     

    Battery Information:

     

      Charge Information:

      Charge remaining (mAh):          0

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          0

      Health Information:

      Cycle count:          0

      Battery Installed:          No

      Amperage (mA):          0

      Voltage (mV):          0

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Wake On LAN:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Battery Power:

      System Sleep Timer (Minutes):          52

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          52

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      ID:          0x0100

      Wattage (W):          60

      Revision:          0x0000

      Family:          0x0085

      Serial Number:          0x00817a67

      Charging:          No

  • bestofall Level 2 Level 2 (165 points)
    Currently Being Moderated
    Oct 1, 2013 8:19 AM (in response to andreafromchl)

    Not to ask the obvous but are you sure you plugged you battery back in?

  • bestofall Level 2 Level 2 (165 points)
    Currently Being Moderated
    Oct 1, 2013 8:20 AM (in response to kokos13g)

    kokos13g wrote:

     

    Battery Information:

     

      Model Information:

      Serial Number:          9G1040A30D3NB

      Manufacturer:          DP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          201

      Hardware Revision:          2

      Cell Revision:          164

      Charge Information:

      Charge Remaining (mAh):          2858

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          4864

      Health Information:

      Cycle Count:          333

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -1366

      Voltage (mV):          11158

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Wake on LAN:          Yes

      Display Sleep Uses Dim:          Yes

      PrioritizeNetworkReachabilityOverSleep:          0

      Standby Delay:          4200

      Standby Enabled:          0

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

      Standby Delay:          4200

      Standby Enabled:          0

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          No

      Charging:          No

     

    help  my mac not charging

     

    What model are your running?

  • andreafromchl Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2013 8:34 AM (in response to bestofall)

    I did! now the battery icon appears with a black x, but sometimes it says "not charging" and then the system profiler shows "battery installed: yes"

    although it hasn't change again, the x is stuck to my battery

  • bestofall Level 2 Level 2 (165 points)
    Currently Being Moderated
    Oct 1, 2013 8:37 AM (in response to andreafromchl)

    Show me all the battery information with the battery plugged into the mac and an adapter plugged in as well.

  • andreafromchl Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 5, 2013 5:41 PM (in response to bestofall)

    Screen shot 2013-10-01 at 10.24.36 PM.png

  • jc42 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 27, 2013 10:19 AM (in response to andreafromchl)

    Can anyone tell me if this means I need a new battery also? If I tinker with the connection every once in a while the plug light will come on orange, but overal it is not charging:

    Battery Information:

     

      Model Information:

      Manufacturer:          DP

      Device name:          ASMB016

      Pack Lot Code:          0002

      PCB Lot Code:          0000

      Firmware Version:          0110

      Hardware Revision:          0500

      Cell Revision:          0200

      Charge Information:

      Charge remaining (mAh):          0

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          3879

      Health Information:

      Cycle count:          178

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          370

      Voltage (mV):          11308

  • remm0hinad Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 6:48 AM (in response to frederic1943)

    Frederic - could you help me with what my check battery status means? I turned on my computer today and pulled it off the cord, wouldn't hold a charge. It works fine plugged in but the battery status says (not charging).

     

    Battery Information:

     

      Model Information:

      Serial Number:    DP-ASMB016-38ad-2835

      Manufacturer:    DP

      Device name:    ASMB016

      Pack Lot Code:    0002

      PCB Lot Code:    0000

      Firmware Version:    0110

      Hardware Revision:    0500

      Cell Revision:    0102

      Charge Information:

      Charge remaining (mAh):    0

      Fully charged:    No

      Charging:    No

      Full charge capacity (mAh):    0

      Health Information:

      Cycle count:    656

      Condition:    Check Battery

      Battery Installed:    Yes

      Amperage (mA):    0

      Voltage (mV):    6547

  • frederic1943 Level 6 Level 6 (9,970 points)
    Currently Being Moderated
    Oct 30, 2013 8:22 AM (in response to remm0hinad)

    Your battery is well above the 300 cycles that an AMSB016 is considered good. http://support.apple.com/kb/HT1519


    You can get a new third party battery fairly cheap on eBay. Every MacBook from 2006 through Mid 2009 except the Late 2008 Aluminum Unibody and the Late 2009 and 2010 White Unibodies use the same A1185 battery.


    Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313


    White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313

     

      Or for $129 from The Apple Store  http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

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