1 Reply Latest reply: Sep 12, 2013 6:23 AM by ariel s
Daniel8933 Level 1 Level 1 (0 points)

I have been downloading music from iTunes for the past four years and for about the past five months, iTunes has not recognized a vast majority of my previous purchases on any of my devices: iPod touch or two PC's. I haven't changed any of my account information, even my password, in four years (yes, not the smartest idea, but still), so I have no idea why this is messed up.  The only thing that I can think of is that I will put my credit card information onto iTunes when making purchases and then remove it in an effort to curb excessive purchases .  I probably have over 200 songs that I have purchased on iTunes in the past four years that it will not even recognize as my purchases, with the exception of about 40 songs purchased over the past month.  I searched for a song that I have purchased in the store (made sure that it was the correct album) and even then iTunes did not say that I had purchased the song.

 

Any suggestions on how to fix this?


iPod touch (4th generation), Windows 8