Q: disc burner or software not found
Trying to burn a new cd for the car. Has worked fine for monthsand now all of a sudden it says "disc burner or software not found" ran diagnostics and comes up with this message.. any help greatly appriciated
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601) Hewlett-Packard 520-1130ea iTunes 11.0.5.5 QuickTime 7.7.4 FairPlay 2.4.14 Apple Application Support 2.3.4 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.1.0.13 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 003EB6A009F62D78 Current user is not an administrator. The current local date and time is 2013-09-10 19:51:06. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information Intel Corporation, Intel(R) HD Graphics Family **** External Plug-ins Information **** No external plug-ins installed. iPodService 11.0.5.5 (x64) is currently running. iTunesHelper 11.0.5.5 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** CD/DVD Drive Tests **** No drivers in LowerFilters. UpperFilters: GEARAspiWDM (2.2.3.0), Failed while scanning for CD/DVD drives, error 2510. Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application. E: Unsupported CD or DVD drive. Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Posted on Sep 10, 2013 11:56 AM