SamMack

Q: disc burner or software not found

Trying to burn a new cd for the car. Has worked fine for monthsand now all of a sudden it says "disc burner or software not found" ran diagnostics and comes up with this message..  any help greatly appriciated

 

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

Hewlett-Packard 520-1130ea

iTunes 11.0.5.5

QuickTime 7.7.4

FairPlay 2.4.14

Apple Application Support 2.3.4

iPod Updater Library 10.0d2

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.1.0.13

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 003EB6A009F62D78

Current user is not an administrator.

The current local date and time is 2013-09-10 19:51:06.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Video Display Information

Intel Corporation, Intel(R) HD Graphics Family

  

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.0.5.5 (x64) is currently running.

iTunesHelper 11.0.5.5 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.

UpperFilters: GEARAspiWDM (2.2.3.0),

Failed while scanning for CD/DVD drives, error 2510.

Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

E: Unsupported CD or DVD drive.

Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

  

  

Posted on Sep 10, 2013 11:56 AM

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