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Trouble getting online

117 Views 1 Reply Latest reply: Sep 12, 2013 11:54 AM by ds store RSS
will159 Calculating status...
Currently Being Moderated
Sep 12, 2013 8:42 AM

I run my MacBook Pro on OSX 10.7.5 (Lion). My Safari web browser opens, but will not allow me to open links. More specifically, the blue progress bar progresses about 1/3 the way across the url bar before stopping. How can I restore full functionality?

MacBook Pro, Mac OS X (10.7.5)
  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Sep 12, 2013 11:54 AM (in response to will159)

    Sounds like a corrupted cache file in your user account.

     

    You can create another user account to confirm if that's the problem.

     

    Use Safari's reset ability and then try running through these possible fixes to narrow down where it's occuring.

     

    ..Step by Step to fix your Mac

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