Jopeden

Q: Safari Error Cache Access Denied

Hi,  We have a latop whom when opening Safari we get the following error:

 

ERROR

Cache Access Denied


While trying to retrieve the URL: http://www.google.com.au/ig

The following error was encountered:


* Cache Access Denied.


Sorry, you are not currently allowed to request: http://www.google.com.au/ighttp://www.google.com.au/ig from this cache until you have authenticated yourself.


You need to use Netscape version 2.0 or greater, or Microsoft Internet Explorer 3.0, or an HTTP/1.1 compliant browser for this to work. Please contact the cache administrator if you have difficulties authenticating yourself or change your default password.

 

I have removed the cache files, Safari preference files.  Installed Safari 6.0.5 update again and no luck.  However this does not happen in Google Chrome and Firefox.  I initially thought it maybe a proxy problem, so I disbled proxies and still no luck.  I read on Apple Discussions that someone got the same problem but on a Windows machine and selected auto detect.  I tried that in System Preferences and still no go.

 

This is quite frustrating.  Any help please?

 

Thanks

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 12, 2013 4:54 PM

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Q: Safari Error Cache Access Denied

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Sep 12, 2013 5:29 PM in response to Jopeden
    Level 10 (207,926 points)
    Applications
    Sep 12, 2013 5:29 PM in response to Jopeden

    From the Safari menu bar, select

            

    Safari Preferences Extensions

         

    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

     

    If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

  • by Jopeden,

    Jopeden Jopeden Sep 12, 2013 5:48 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 12, 2013 5:48 PM in response to Linc Davis

    Thanks for that...I disabled extensions and went to the apple.com site and BAM it worked.  However when I tried using any other site like Google, Facebook and Wikipedia it gives me the same problem.  Bummer thought I fixed it...

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 12, 2013 5:54 PM in response to Jopeden
    Level 10 (120,054 points)
    Apple Watch
    Sep 12, 2013 5:54 PM in response to Jopeden

    From your Safari menu bar click Safari > Preferences then select the Advanced tab.

     

    Select:  Show Develop menu in menu bar

     

    From the menu bar click Develop > User Agent

     

    Try IE

     

    No guarantee it will work but only takes a minute to  try.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 12, 2013 6:38 PM in response to Jopeden
    Level 10 (207,926 points)
    Applications
    Sep 12, 2013 6:38 PM in response to Jopeden

    From the Safari menu bar, select

       

    Safari Preferences... Privacy Remove All Website Data

     

    and confirm. Test.

  • by lookandsee,

    lookandsee lookandsee Jul 19, 2014 2:20 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 19, 2014 2:20 AM in response to Linc Davis

    I have the same problem as the top post.  However safari gives the same message for every website.  I have tried all the above - no solution yet!  Chrome and firefox work but always ask for my proxy password.  Have tried to solve this for 2 years now!!!  Am on macbook pro OS 10.7.5.  I really wish SOMEONE could give a solution that works - for instance, are there some preferences that I need to ditch?  This is too ridiculous and I am on the point of doing a clean reinstall after zeroing out the hard drive.

  • by Eric Root,

    Eric Root Eric Root Jul 19, 2014 8:52 AM in response to lookandsee
    Level 9 (69,813 points)
    iTunes
    Jul 19, 2014 8:52 AM in response to lookandsee

    Try posting in the Safari community.

  • by kislow,

    kislow kislow Jun 19, 2015 3:38 AM in response to Jopeden
    Level 1 (0 points)
    Jun 19, 2015 3:38 AM in response to Jopeden

    I have attempted a few methods in order to get my proxy working,

     

    1. "Finder" >> "Go to" >> type in ~/Library/ >> search for "Keychains" folder and access it >> inside the "keychains" there is a file named "login.keychain" which you can ignore >> next to it there is a folder, drag this folder (which is the only folder available) to your desktop. >> now inside the "keychains" folder, there should only be one file remaining (login.keychain - file). >> Now restart your MAC!

     

    *Bare in mind that the restart may take a little longer, as the device has to create a new folder with its configuration files.*

     

    Now do the following go to your "Systemsettings" >> "Network" >> Now delete/remove the network which you have configured (In my case it was "WLAN") >> Create a new network using the "assist me" >> during this procedure you will be asked to restart the device again, don't ask questions just do as told by MAC ^.^

     

    After creating your new network, re-enter all necessary settings and configuration and attempt to run Safari, Firefox or your preferred browser.

     

    If this worked, you may ignore step 2.

     

    -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ------------------------------------------------------------

     

    Step 2: if all the above did not help, it has to do something with your User Profile!

     

    1. Create a new Administrator account (no icloud password) new account name, new password.

    2. Logout from old Admin account and login into new account

    3. Enter Proxy Settings and you are good to go!

     

    After 2 hours trial and error it has worked for me.

     

    Good luck

  • by DTCLS,

    DTCLS DTCLS Sep 2, 2016 2:30 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 2, 2016 2:30 AM in response to Linc Davis

    Thanks