Currently Being ModeratedAug 20, 2013 12:13 PM (in response to Ewan Thomson)
I have the same issue. I pride myself on how I take care of my mac so when the mac staff at the apple store informed me that it was "physical damage" I was in disbelief. It seems to me that if putting a mac book in a backpack to transport it is enough to cause physical damage then that would be considered a fault in the design, considering I purchased the laptop in order to be mobile and transport it from location to location.
I am very upset.
Currently Being ModeratedSep 12, 2013 8:55 PM (in response to Ewan Thomson)
Exactly the same issue.. Genius said it was dead pixels and said the screen would be replaced, technical staff then called a day later saying it was my fault.. 5 perfectly equal sized pits in the glass and no scratching... how can this happen with a MBP that goes everywhere in a protective case (and I don't use it at the beach or in a sand box).