Currently Being ModeratedSep 12, 2013 8:57 AM (in response to Brandon2222)
You'll need to contact Apple and get replacement disks for your model Mac. They will ask for the serial number in order to make sure you get the correct set. You can find the serial number by choosing About This Mac from the Apple logo at the top left. Then click on the OS version number, which will rotate between that, the OS build number, and your hardware's serial number.
If your Mac came with 10.6.3 or older, you could/should also be able to use the retail Snow Leopard DVD. You don't get the bundled software that way, though. So you wouldn't be able to reinstall the iLife software and other bundled Apple apps the Mac came with.
Currently Being ModeratedSep 12, 2013 9:46 AM (in response to Brandon2222)
Click on your name to see your other posts already answered.
Currently Being ModeratedSep 12, 2013 9:05 PM (in response to Kurt Lang)
Thanks. So is this the only way to get the software (i.e. contacting Apple for replacement disks?). Is there anywhere I can download them?
I'm based in Singapore and there are no flagship Apple stores that I can walk into for support. Just the resellers.
Currently Being ModeratedSep 13, 2013 6:01 AM (in response to Brandon2222)
Snow Leopard only came on disk, retail or machine specific. While you can find illegal downloads, do not get any of them. Illegal software is the number one way crooks are getting malware onto Macs. They add key loggers and whatever else to the installer package, which gets installed along with what you think you downloaded. Be safe, call Apple and get the correct replacement disks.