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Enabling Supervision

733 Views 2 Replies Latest reply: Sep 16, 2013 9:01 AM by amcastle31 RSS
RoweKr Calculating status...
Currently Being Moderated
Sep 13, 2013 8:38 AM

Can I enable the supervision profile without have to reset my iPads?  We have 25 iPads that are being currently used and want to change them to be supervised but we can't reset the iPads.  I have not found a way to add the profile to allow supervision without a wipe. Thank you for any information you may have.

 

Kris

iPad 2, iOS 6.1.4
  • nsdjoey Level 3 Level 3 (645 points)
    Currently Being Moderated
    Sep 13, 2013 12:17 PM (in response to RoweKr)

    Hi Kris,

     

    Unfortunately, no there is not a way. Apple made it this way so that personally owned devices couldn't be Supervised and managed by someone else. Apple Configurator will always wipe an iPad when you Supervise it and again when/if you ever Un-supervise it. There is no way to Supervise a device without wiping it.

     

    I know its not the answer you wanted to hear, but I hope this answers your question.

    ~Joe

  • amcastle31 Calculating status...
    Currently Being Moderated
    Sep 16, 2013 9:01 AM (in response to nsdjoey)

    A possible solution might be to start from fresh by supervising the devices, but then re-installing all the apps that you purchased with individual apple IDs on each device.  Make sure in Configurator that you go into Preferences and UNCHECK the box that asks if you would like to delete apps not instaled by the Configurator. 

     

    I was in a similar situation as yours and so far this has worked for me. 

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