HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
nhoward847
Level 1 (0 points)

Q: Downgrade iCloud options

I want to downgrade my iCloud plan to the free 5G, but the Mac OS System Preferences window does not allow me to click Done on that choice.

iCloud, Mac OS X 10.7.5

Posted on Sep 13, 2013 7:05 AM

by nhoward847,Solvedanswer
nhoward847 nhoward847
Level 1 (0 points)
A:

ah! When I click Account Summary in the Mac OS iCloud System Preferences, the message is "You will be downgraded to the free storage plan when your 20 GB plan ends on 9/30/13."

 

So it should be automatic.

 

Perhaps Apple could put that message on the "Downgrade" panel too to avoid confusion.

Posted on Sep 13, 2013 7:11 AM

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nhoward847

Q: Downgrade iCloud options

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  • by nhoward847,Solvedanswer

    nhoward847 nhoward847 Sep 13, 2013 7:11 AM in response to nhoward847
    Level 1 (0 points)
    Sep 13, 2013 7:11 AM in response to nhoward847

    ah! When I click Account Summary in the Mac OS iCloud System Preferences, the message is "You will be downgraded to the free storage plan when your 20 GB plan ends on 9/30/13."

     

    So it should be automatic.

     

    Perhaps Apple could put that message on the "Downgrade" panel too to avoid confusion.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 13, 2013 8:23 AM in response to nhoward847
    Level 9 (78,461 points)
    iTunes
    Sep 13, 2013 8:23 AM in response to nhoward847

    Yours is a special case because you were evidently a MobileMe subscriber and had the complimentary 20GB until September 30th. That case is covered here:

     

    http://support.apple.com/kb/HT5527

     

    For other people it's more straightforward. You can't cancel the free storage because it's already been cancelled: as you say, if you do nothing you will go to the free 5GB at the end of the month. If you wanted to pay to maintain the storage level that page tells you how to do this.