Currently Being ModeratedSep 13, 2013 10:44 AM (in response to cwhiting90)
I would start by doing some basic troubleshooting. First is run Disk Utility (Applications - Utilities - Disk Utility) and Repair Disk Permissions at least 2x. Then retest, if the issue persists please advise. Please try not to do hard restarts, if you get a freeze on Safari (or any other app!) then try force quitting that app. A hard restart may damage your OS.
Currently Being ModeratedSep 13, 2013 10:54 AM (in response to rkaufmann87)
I ran the Repair Disk Utility 2x just now and I ran it earlier after I ran the Verify Disk permissions and it still has not solved the issue. I will make sure to not to perform a hard restart.
Currently Being ModeratedSep 13, 2013 11:36 AM (in response to cwhiting90)
Does the freeze happen while you're in safe mode?
Currently Being ModeratedSep 13, 2013 1:23 PM (in response to cwhiting90)
If you are not familiar with Safe Mode, restart the computer, when you hear the start-up tone hold down the Shift Key until a progress bar appears and let the machine fully boot. To see what Safe Mode is please look at:
Then answer Linc's question.
Currently Being ModeratedSep 13, 2013 1:39 PM (in response to cwhiting90)
After using Safari for many years, I just switched to FireFox as my browser of choice.
I had the same problem with Safari freezing the computer. This happened daily.
I tried all the recommended steps from feedback in this forum, but was never able to resolve it.
I hope Apple is aware of the problem and will do something to correct it.
In the meantime, I've been using FireFox for a week now, without any problems.
Currently Being ModeratedSep 13, 2013 1:43 PM (in response to cwhiting90)
Activated the Guest account and tried opening Safari there to see if it is some setting under my user account - still causes the computer to freeze
That's an indication that the startup diisk needs repairing. (not the same as disk permissions)
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the disk needs repairing, restart your Mac while holding down the Command + R keys. From there you can access the built in utilities in OS X Recovery to repair the startup disk.
Be aware, OS X Recovery requires a high speed broadband connection.
And backup all your important files before repairing or restoring OS X just in case.
Currently Being ModeratedSep 13, 2013 1:48 PM (in response to Carolyn Samit)
The startup disk is a brand new hard drive that Apple replaced free of charge recently.
FireFox works perfectly, so I don't think it is a startup disk problem.
Currently Being ModeratedSep 13, 2013 1:53 PM (in response to David L Gerber)
Ok... if you don't want to check it, that's up to you. It only takes a minute.
Currently Being ModeratedSep 13, 2013 1:54 PM (in response to Carolyn Samit)
Linc asked you what happens when you boot in Safe Mode. He's good at troubleshooting.