4 Replies Latest reply: Sep 13, 2013 9:06 PM by Ocean20
SneedFam Level 1 Level 1 (0 points)

I have 2 iPhone 5's and 1 iPhone 4s in the household; right now both the 5's are unable to connect to our router or router extender, while the 4s and all other devices are connecting just fine. I have tried unplugging and plugging back in the router. I have tried "forgetting" the connection. I even reset the connection settings to the factory default and reconnected. The error is always the same: the spinning symbol constantly loops next to the router name.


Anyone know what this could be? Was there a firmware update recently that slipped my mind? Or is it possibly a router issue? (I couldn't find anything about a maximum devices count in the router settings... I have a 2wire router if that helps)


Thanks in advance

iPhone 5