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Corrupt Word file corrupts whole system

23629 Views 190 Replies Latest reply: Oct 15, 2013 12:41 PM by Allan Eckert RSS
  • schrodingers_dog Level 1 Level 1 (0 points)
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    Jun 20, 2013 11:48 AM (in response to epollari)

    I just went through this same ordeal that everyone is describing here. I replaced my HDD after two spectacular Word crashes; the second making it impossible to repair. I resonably assumed that my HDD was dying, but as I learned from the form and subsequent experience with further crashes, it was Word's fault

     

    I have tried all of the solutions here. Only one has worked for me and that is to keep all files below ~20MB. I am using the Master docuemnt feature to keep all of my cross-references in order and maintain page and heading numbering. It has been stable, as long as the individual documents are < 20MB!

  • Reegor Level 1 Level 1 (0 points)
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    Jun 20, 2013 12:20 PM (in response to Gotterfunken)

    Thanks, everyone, for sharing your workarounds. (Mine was to switch to Nissus Writer Pro. The compatability is amazing, since it uses RTF as its native format. It even transfers comments and markup back and forth.)

     

    For professional work, Gotter's solution is a good one even without this bug. It sounds less painful than chopping into many documents.

    Gotterfunken wrote:

    I've never noticed any difference between hi-res and low-res for the kinds of pictures I'm using, at least for on-screen purposes, and when it comes time to send the piece in to have it published, I send the hi res images separately. The low-res images just work as place-holders. I can get a lot more images (x 10) into the file this way before the thing bonks.

    He comments:  "Hopefully, this problem will get fixed at a deeper level before long."

     

    Answer: no. A big bug fix from Microsoft yesterday, but I doubt it fixed anything, and I'm not going to test it.

  • kaizenshihan Level 1 Level 1 (0 points)
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    Aug 17, 2013 11:09 PM (in response to etresoft)

    Well I am here to tell you I AM HAVING THIS VERY SAME PROBLEM. 2 days after I installed Office 2011 that I paid for from the microsoft website I had a hard drive crash. I put in an SDD drive it worked fine until I installed office.  For sh**ts and giggles I reformatted and reinstalled mountain lion on my old drive put it back in the macbook and it worked great until ..... you guessed it I INSTALLED OFFICE!! Thought I got a bad drive so I bought a 7200rpm 1 tera bite but it in a cradle and booted from it my system worked perfect till I installed office now my macbook won't even boot in safemode.

    Coincidence? Or Office 2011 is causing it?

  • Infinimac Level 1 Level 1 (0 points)
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    Sep 13, 2013 4:21 PM (in response to epollari)

    I am SO glad to have find this thread. Same issue for me. For two years and two MBPs!!! Ginormous Word file and crash after crash. Blamed MS. Suspected time machine, but couldn't figure out link. Didn't think to stop TM altogether after disconnecting external drive... As I write this began disk repair so nervous about outcome. Where is the fix, Apple??? I'm such a diehard fan, ever since Lisa. Still have a Duo and iMac and Quadra that work. Puhleeeeze do not disappoint me!

  • Csound1 Level 7 Level 7 (32,235 points)
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    Sep 13, 2013 4:42 PM (in response to kaizenshihan)

    kaizenshihan wrote:

     

    Well I am here to tell you I AM HAVING THIS VERY SAME PROBLEM. 2 days after I installed Office 2011 that I paid for from the microsoft website I had a hard drive crash. I put in an SDD drive it worked fine until I installed office.  For sh**ts and giggles I reformatted and reinstalled mountain lion on my old drive put it back in the macbook and it worked great until ..... you guessed it I INSTALLED OFFICE!! Thought I got a bad drive so I bought a 7200rpm 1 tera bite but it in a cradle and booted from it my system worked perfect till I installed office now my macbook won't even boot in safemode.

    Coincidence? Or Office 2011 is causing it?

     

    3 different drives, 1 Office Suite. What do you think?

     

    Use LibreOffice instead.

  • Reegor Level 1 Level 1 (0 points)
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    Sep 13, 2013 11:23 PM (in response to Csound1)

    I think we have the symptoms nailed. If you are willing to turn off Time Machine, there's a 95% chance you will escape.

     

    Regarding Libre office, I looked at it and decided not to use it. I just want to reiterate that I was very pleased with Nisus Writer Pro. It is amazingly compatible with Word documents (via RTF format is the easiest, but it will also read .doc documents). It's also well engineered, and has fewer bugs overall than Word. You might want to give it a look in addition to Libre Office.

  • Danish_Dan Level 1 Level 1 (0 points)
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    Sep 25, 2013 3:24 AM (in response to epollari)

    Any news on this issue? Its been ignored for yonkers, and its as serious as it gets. Dissapointed in both Apple and Microsoft here.

     

  • linusy Level 1 Level 1 (0 points)
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    Oct 15, 2013 12:15 AM (in response to epollari)

    This is still a serious problem!

    I had to restore my Macbook Pro twice (thanks to time machine) last week after heavy Word 2011 (40MB) files with images caused the exact bug reported. Still using Lion, does Mountain Lion help? Will Mavericks?

     

    This is a very serious problem, come on Apple and Microsoft, please work together to solve both shortterm (just a change how Wor copies it backups should fix it) and longterm. An app like Word should not be able to crash the whole filesystem completely!

  • Allan Eckert Level 8 Level 8 (39,305 points)
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    Oct 15, 2013 12:09 PM (in response to Danish_Dan)

    Danish_Dan wrote:

     

    Any news on this issue? Its been ignored for yonkers, and its as serious as it gets. Dissapointed in both Apple and Microsoft here.

    Have you told Apple and Microsoft?

     

    Posting here doesn't tell either of them anything.

     

    Have you tried OpenOffice or NeoOffice to see if they make any difference?

     

    Allan

  • graphic55 Level 1 Level 1 (0 points)
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    Oct 15, 2013 12:37 PM (in response to epollari)

    I don't think either of them give a **** - too busy trying to sell us the next thing.

     

    I save all larger documents in Word 97-2004, which seems to work - which means that the price of the later Office product was mainly wasted money.

     

    I have also tried Nisus wroter pro, which works well but unfortunately the world got sucked into office and therefore Word is important.

     

    What a pathetic shambles from both parties

  • Allan Eckert Level 8 Level 8 (39,305 points)
    Currently Being Moderated
    Oct 15, 2013 12:41 PM (in response to graphic55)

    Well I am glad to see that you at least tried something else besides Word. To me that seems to place more of the blame in Microsofts court. I was not suggestion the other word processor as solutions more as test.

     

    Allan

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