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iPhone 5 no data

196 Views 5 Replies Latest reply: Sep 15, 2013 7:43 PM by juhzstin RSS
juhzstin Calculating status...
Currently Being Moderated
Sep 15, 2013 6:52 PM

Started 3 days ago.

 

LTE was on, now no LTE,4G,or E is present on my phone.

 

I do have full service.

 

I tried turn on/off airplane mode. Reinserting SIM Card, Reseting Data settings.

 

No luck so far..please help!

iPhone 5, iOS 6.1.4
  • Ocean20 Level 6 Level 6 (12,275 points)
    Currently Being Moderated
    Sep 15, 2013 6:53 PM (in response to juhzstin)

    In settings/general do you have cellular turned ON?

  • Ocean20 Level 6 Level 6 (12,275 points)
    Currently Being Moderated
    Sep 15, 2013 7:12 PM (in response to juhzstin)

    Maybe it is a carrier issue.  I would check with them

  • GeekBoy.from.Illinois Level 4 Level 4 (2,730 points)
    Currently Being Moderated
    Sep 15, 2013 7:28 PM (in response to juhzstin)

    juhzstin wrote:

     

    Started 3 days ago.

     

    LTE was on, now no LTE,4G,or E is present on my phone.

     

    I do have full service.

     

    I tried turn on/off airplane mode. Reinserting SIM Card, Reseting Data settings.

     

    No luck so far..please help!

     

    Have you connected to a wifi network?  When connected to a wifi network, the celluar connection setting (LTE, 4G, 3G, E, etc) does not show on the screen, just the wifi signal meter.

     

    When you say "I do have full service." what do you mean? You have a strong signal but no indicator as to the signal type?  I have had occassions where my iPhone 5 (and my older iPhone 4 for that matter) would show me 4 or 5 bars and AT&T but with no indicator, which from teh manual I determined that I was on GPRS and not LTE, or 3G.  Perhaps similar is happening in your case?  I agree that this might be a good point to contact your carrier, it could be a tower problem in your area.

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