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Apple Mail & Gmail:

12233 Views 10 Replies Latest reply: Sep 27, 2013 7:43 AM by gurkaranuppal RSS
tmikeporter Calculating status...
Currently Being Moderated
Aug 5, 2013 5:32 PM

When I set up Mail to pull from my Gmail account (IMAP), a Gmail mailbox was installed on the left side right below my iCloud account.  My "On My Mac" is above those (my mail message folders) and the typical Inbox, Sent, Junk, Trash, appeared as I expected.  See screen shot. 

 

I notice that not all Gmail messages are pulled into Apple Mail.  The Gmail mail box at the bottom appears to have all the messages that are also on the Gmail server.  I go to Google to check. 

 

Also, if I read a message on my iPhone, sometimes the message does not show up in Mail. 

 

Puzzling.  I would prefer to use Apple Mail exclusively on my iMac and the phone.  Note: I don't use my iPad for mail. 

 

What am I missing?  Thanks. 

Mail screen shot.jpg

iMac, OS X Mountain Lion (10.8.4)
  • arthur Level 4 Level 4 (3,915 points)
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    Aug 5, 2013 6:16 PM (in response to tmikeporter)

    The problem here is that Gmail and Mail.app have never really played well together. It is a huge pain in the a$$ to have the Gmail folders appear that way at the bottom. One day apple may fix this. I've suggested it. But they don't listen to me.

    The problem is probably that you have some folders enabled in your Gmail preferences that are not showing up in Mail. I'd go into the Gmail prefs (not in Mail, in your browser), and under Labels, remove all the folders that you don't need, and just keep the basics: drafts, deleted messages, junk, notes, and Sent. All these should be enabled with the checkbox for show in imap.

  • Glenn Leblanc Level 5 Level 5 (5,925 points)
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    Aug 5, 2013 7:26 PM (in response to tmikeporter)

    The main gmail mailboxes need to be mapped to the main mailboxes in Mail. The inbox is automatically done. Highlight Sent Messages under the gmail folder. Then go to Mailboxes in the menu, select Use This Mailbox For, and choose Sent. The sent messages folder will be moved to Mail's Sent mailbox. The local Sent folder that was created for gmail will be moved to On My Mac. You can move those messages to the gmail sent messages and delete that local mailbox.

    Repeat the steps for Trash, Drafts, and Junk if you want them under the main mailboxes.

     

    Any other folders will stay under the gmail folder. You can go to the gmail website and choose which folders you want shown in IMAP. There are many discussions on using gmail with Mail and searching the discussions will probably answer most of our questions.

    Also google topics you need help with. Many articles are written with explicit instructions on setting up gmail with apple mail.

     

    One thing I did notice in your picture is that your gmail folder is not expanded. Those folders should be under the main folder. Expand the triangle on the side of it to show what is within the main folder.

  • William Lloyd Level 6 Level 6 (19,205 points)
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    Aug 5, 2013 7:30 PM (in response to arthur)

    There's nothing for Apple to fix.  Apple works fine with standard IMAP.

     

    Gmail's IMAP is anything BUT standard IMAP.  You have to manually tell Gmail to export labels as folders, and show them in IMAP, and you must configure that on the Gmail site, buried way down in preferences.

     

    Then if you move something in Gmail via mail, it will change the labels.  And of course, if you delete something in Mail... nothing happens, because Gmail ignores IMAP delete commands.

     

    All *standard* IMAP servers work perfectly well with Mail.  But Gmail... yuck.

  • Glenn Leblanc Level 5 Level 5 (5,925 points)
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    Aug 16, 2013 10:14 AM (in response to tmikeporter)

    You should be in Apple Mail to map the gmail mailboxes (the gmail folder in the sidebar) to Mail's main mailboxes. Use this Mailbox for is in Mail's menu at the top of the screen under Mailboxes. Mapping the gmail mailbox to Mail's mailbox will move them from the gmail folder to the main mailboxes.

     

    The mailboxes shown under gmail in the sidebar are gmail's imap folders. Only the main mailboxes (sent, trash, drafts, junk) can be mapped to the main. Whatever imap folders you want shown in the sidebar for gmail will be controlled from the gmail site under settings there.

  • Barney-15E Level 7 Level 7 (33,270 points)
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    Aug 16, 2013 10:31 AM (in response to tmikeporter)

    As Glenn pointed out, there are many articles on making Gmail work with Mail.

    Here is one I like: http://jeffschuette.com/2012/03/07/setting-up-apple-mail-to-rock-and-roll-with-g mail/

  • Eric Root Level 6 Level 6 (13,850 points)
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    Aug 16, 2013 11:31 AM (in response to tmikeporter)

    More on getting Apple Mail and Gmail to work together.

     

    Gmail with Apple Mail

     

    Gmail with Apple Mail (2)

     

    Gmail with Apple Mail (3)

  • billbennettnz Calculating status...
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    Sep 13, 2013 7:41 PM (in response to Glenn Leblanc)

    "Highlight Sent Messages under the gmail folder. Then go to Mailboxes in the menu, select Use This Mailbox For, and choose Sent. "

     

    I just tried this, but the option is greyed out. What next?

  • Glenn Leblanc Level 5 Level 5 (5,925 points)
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    Sep 16, 2013 10:41 AM (in response to billbennettnz)

    If you did this correctly and the option is greyed out, that means that there is already an IMAP mailbox assigned to Mail's Sent mailbox for that account. It could be a different mailbox such as drafts that was assigned to the Sent mailbox incorrectly. If you go to Mail's preferences under Accounts, select that account and choose the Mailbox Behaviors tab. If the Sent messages settings are stored on the server, you can uncheck that option to clear it. The server mailbox associated with it will be pushed back out to the IMAP folder for that account.

    Then you should be able to map the correct Sent Messages imap mailbox to Mail's Sent mailbox.

  • gurkaranuppal Calculating status...
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    Sep 27, 2013 7:43 AM (in response to tmikeporter)

    ok

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